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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,979 topics in this forum

  1. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 268 views

  2. [Solved] Not Receiving Emails - Domain Name Shared With Another User (?)

    By knut,
    • 2 replies
    • 624 views

  3. [Inactive] I Have A Problem I Can `t Add The Domain

    By dedal,   
    • 1 reply
    • 259 views

  4. [Solved] Password Reset Not Working

    By knut,
    • 4 replies
    • 715 views

  5. [Solved] Help... I Can't Log In... Just Keep Getting A Popup

    By chtf,
    • 4 replies
    • 312 views

  6. [Solved] Help, I Cannot Access My Account.

    By infinity404,   
    • 1 reply
    • 376 views

  7. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 267 views

  8. [Solved] Addon Domains And Nameserver Requirement

    By smistry01,
    • 5 replies
    • 593 views

  9. [Solved] Problems With Dns Servers

    By muzzaica,   
    • 3 replies
    • 811 views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 268 views

  11. [Inactive] Activating Web Site Issue

    By dopacic,   
    • 1 reply
    • 265 views

  12. [Solved] Would Someone Makes A Good "sender Id Spf Record" For Heliohost Mailserver?

    By yami,   
    • 2 replies
    • 875 views

  13. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 249 views

  14. [Solved] Ftp Log In / Email

    By j3shika,
    • 4 replies
    • 587 views

  15. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 267 views
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