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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Main Domain Change

    By zaxacong,
    • 2 replies
    • 401 views

  2. [Solved] Website Still Not Working After Johnny Crash

    By Papito,   
    • 2 replies
    • 359 views

  3. [Solved] Account De-Activates After 30 Days

    By isitpossible,
    • 1 reply
    • 730 views

  4. [Solved] Subdomain

    By matthewhalos,   
    • 3 replies
    • 1.1k views

  5. [Solved] Possible Hacked Site?

    By stephan22,
    • 2 replies
    • 727 views

  6. [Solved] No Cpanel Licence In Stevie

    By aljunaidi,
    • 6 replies
    • 955 views

  7. [Solved] Request For Mysql Queries Report: B2Scs

    By notallowed,
    • 2 replies
    • 438 views

  8. [Solved] Multiple Account Request

    By aulc1344,
    • 3 replies
    • 724 views

  9. [Solved] Resetting My Password After Creating An Account To Make My Login Attempt Succeed

    By mbdungo,   
    • 2 replies
    • 1.5k views

  10. [Solved] Running A Ssh

    By edwardthefma,
    • 9 replies
    • 910 views

  11. [Inactive] Request To Have The .war File Deployed By Creating A New Topic In Customer Service

    By deyi,
    • 1 reply
    • 430 views

  12. [Solved] Addon Domain Not Working

    By xichael,
    • 0 replies
    • 277 views

  13. [Solved] Ajax Error When Adding A New Folder On The Document Root Of An Addon Domain

    By mbdungo,   
    • 8 replies
    • 2.2k views

  14. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 292 views

  15. [Solved] Problem Accessing Subdirectories

    By wr121a,
    • 2 replies
    • 685 views
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