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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,703 topics in this forum

  1. Server Transfer Issue

    By chinnuabhi,
    • 1 reply
    • 611 views

  2. Unable To Activate Domain Using Ns2.heliohost.org

    By danval,
    • 7 replies
    • 1.3k views

  3. Upgrade Heliohost Site Php And Mysql

    By paladox2014,
    • 0 replies
    • 503 views

  4. Account Creation Error

    By chinnuabhi,
    • 3 replies
    • 752 views

  5. Not Being Able To Reset My Cpanel Password

    By Nimb,
    • 3 replies
    • 728 views

  6. Getting Sql Error

    By Max12,
    • 0 replies
    • 409 views

  7. Account Creation Error

    By watsonj11,
    • 2 replies
    • 669 views

  8. Mysql On Stevie

    By paladox2014,
    • 3 replies
    • 731 views

  9. Message : Ip Address Has Changed. Not Able To Log In Http://astrodpverma.com/cpanel

    By sumitprosoft,
    • 0 replies
    • 541 views

  10. [Solved] Refreshing Cpanel Or Launching Phpmyadmin Results In A 500 Internal Server Error

    By aRadiatedN00dle,   
    • 3 replies
    • 3.2k views

  11. Sql Problem When Installing Qdpm Software

    By sona,   
    • 5 replies
    • 1.7k views

  12. Udp And Tcp Ports

    By sirscs,
    • 1 reply
    • 967 views

  13. Stevie Mysql Problems

    By Ndlazi,
    • 12 replies
    • 2.2k views

  14. [Solved] Sign Up With Dns Entry Problem

    By edyuy,
    • 2 replies
    • 557 views

  15. [Solved] I Can't Access Cpanel.

    By Gonzalox,   
    • 4 replies
    • 1.2k views
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