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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,196 topics in this forum

  1. [Solved] Request For Account Reset

    By Waflix,
    • 3 replies
    • 989 views

  2. HelioHost IRC Channel 1 2

    By jje,
    • 17 replies
    • 8.4k views

  3. [Solved] Java Not Working For My Account Though It Was Activated

    By john075,
    • 2 replies
    • 536 views

  4. [Solved] I Can Not Access My Account

    By darktdw,
    • 1 reply
    • 275 views

  5. [Solved] Problem Adding Addon Domain

    By abhatia923,   
    • 5 replies
    • 1.6k views

  6. [Solved] Domain 'sergiomoveis.net.br'

    By luizmax,   
    • 3 replies
    • 459 views

  7. [Solved] Heliohost Account Queued.

    By eoacosta,
    • 2 replies
    • 479 views

  8. [Solved] Port 5000 Is Blocked.

    By Martijnie,   
    • 1 reply
    • 1.1k views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 315 views

  10. [Solved] Delete My Account!

    By Jimbo1qaz,   
    • 3 replies
    • 1k views

  11. [Solved] Error Starting Struts Application

    By softlab,
    • 1 reply
    • 373 views

  12. [Solved] Error While Adding Domaine Name Using "addon Domains"

    By junk099,
    • 4 replies
    • 748 views

  13. [Solved] Can't Login To My Account

    By Norway174,
    • 2 replies
    • 503 views

  14. [Solved] Cant Login Cpanel - Reset Password Not Working

    By aamsur,
    • 1 reply
    • 533 views

  15. [Solved] Cannot Upload An Archive With File Manager

    By stgeorge,   
    • 1 reply
    • 1.1k views
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