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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Inactive] Can't Reset My Password

    By enz54,
    • 1 reply
    • 383 views

  2. [Solved] Delete Account Request

    By conor1,   
    • 2 replies
    • 1.2k views

  3. [Solved] Lost Password For Heliohost Cpanel

    By Meritha,
    • 3 replies
    • 432 views

  4. [Solved] Php Mail() To Own Domain

    By Pan,   
    • 8 replies
    • 5.9k views
    • Pan
    • Pan

  5. [Solved] Softaculous Error Installing Moodle

    By zoso1976,   
    • 2 replies
    • 2.3k views

  6. [Solved] Johnny Login

    By qqzhang,
    • 2 replies
    • 882 views

  7. [Solved] Back Up Files On Johnny

    By uprit,
    • 3 replies
    • 950 views

  8. [Solved] Recover Files

    By fae,   
    • 2 replies
    • 865 views

  9. [Solved] Johnny Problems And Downtime

    By asherlevy,   
    • 13 replies
    • 3k views

  10. [Solved] Manually Delete File Please

    By ExtremeGaming,
    • 6 replies
    • 1k views

  11. [Solved] Keep My Account On Johnny Buy Give Me A Backup.

    By amirishere,
    • 13 replies
    • 1.3k views

  12. [Solved] File Backups And Account Deletion On Johny To Recreate On Stevie

    By infantex,
    • 7 replies
    • 746 views

  13. [Solved] Backup And Deletion Request

    By affestat,
    • 1 reply
    • 263 views

  14. [Solved] File Backups From Server Johny

    By jensen,   
    • 1 reply
    • 731 views

  15. [Solved] Account Move Request

    By cbusvip,   
    • 1 reply
    • 527 views
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