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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,196 topics in this forum

  1. [Solved] Addon Subdomain Not Working

    By Jimbo1qaz,   
    • 2 replies
    • 1.5k views

  2. [Solved] Activation Problems

    By rojie,
    • 1 reply
    • 304 views

  3. [Solved] Pages Very Slow To Load

    By waigy,
    • 2 replies
    • 386 views

  4. [Solved] Out Of /tmp Space? Joomla Error

    By pgn4web,   
    • 4 replies
    • 1.9k views

  5. [Solved] Unable To Create Thunderbird Account

    By robinsiebler,
    • 2 replies
    • 462 views

  6. [Solved] Can't Access My Account/homepage From Certain Address (From Home)

    By Tarzan,
    • 5 replies
    • 652 views

  7. [Solved] Name Servers Not Working?

    By Guest orb123,
    • 2 replies
    • 263 views
    • Guest
    • Guest

  8. [Solved] Passwords Won't Reset

    By lisanet,   
    • 9 replies
    • 1.3k views

  9. [Solved] Issue With Password Reset

    By neoparax,
    • 5 replies
    • 685 views

  10. [Solved] Can't Access Website

    By slocum,
    • 1 reply
    • 450 views

  11. [Solved] Johnny License Expired 1 2 3

    By schimpfk,   
    • 33 replies
    • 5.3k views

  12. [Solved] Problems Mqsl Phpadmim

    By panela,
    • 5 replies
    • 860 views

  13. [Inactive] Virus In Website Files.

    By jbirdweb,   
    • 3 replies
    • 798 views

  14. [Solved] Stevie Cpanel License

    By heritage,   
    • 8 replies
    • 1.6k views

  15. [Solved] Problem Accessing Website, Cpanel And Web-Mail

    By baxter,   
    • 4 replies
    • 524 views
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