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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,886 topics in this forum

  1. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 610 views

  2. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 687 views

  3. [Solved] Index Page Content Not Showing For My Wesitei

    By john075,
    • 2 replies
    • 334 views

  4. [Solved] Website Unreachable.

    By tristan,
    • 2 replies
    • 633 views

  5. [Solved] 500 Internal Server Error - Installing Wordpress

    By donnnie,   
    • 5 replies
    • 1.6k views

  6. [Inactive] Can't Sign In To Heliohost Account

    By jacinta,   
    • 1 reply
    • 311 views

  7. [Solved] Main Domain Change

    By ravenx30,
    • 6 replies
    • 746 views

  8. [Solved] Registration Done - Account Not Useable

    By social,
    • 2 replies
    • 308 views

  9. [Solved] Deploying .war

    By uniotaku,
    • 6 replies
    • 610 views

  10. [Solved] Asp.net Mysql Error

    By asnime,   
    • 1 reply
    • 1.7k views

  11. [Solved] Trying To Set My Domain As Root?

    By ravenx30,   
    • 1 reply
    • 956 views

  12. [Inactive] Error Whilst Sending Mail (Smtp Error 451)

    By baxter,
    • 1 reply
    • 459 views

  13. [Solved] Cannot Reset Cpanel Password

    By tarunsitlani,   
    • 12 replies
    • 1.1k views

  14. [Inactive] Can't Acces To Cp, Is My Acc Suspended?

    By idegen,   
    • 1 reply
    • 841 views

  15. [Solved] Cannot Access Cpanel

    By Retro,
    • 2 replies
    • 418 views
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