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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,886 topics in this forum

  1. [Solved] Reset Password Not Working

    By luigi52,
    • 5 replies
    • 373 views

  2. [Solved] Ip: 216.218.192.170 Cannot Be Accessed From China

    By rich8888,
    • 1 reply
    • 288 views

  3. [Solved] Cannot Send Or Receive Mail

    By jbirdweb,   
    • 1 reply
    • 701 views

  4. [Solved] Virus Detected

    By ExtremeGaming,
    • 0 replies
    • 541 views

  5. [Solved] Cpanel License Activiation

    By nhalan,   
    • 0 replies
    • 528 views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 263 views

  7. [Solved] 216.218.192.170 Is Blocked In China?

    By tehon,
    • 2 replies
    • 293 views

  8. [Solved] Can't Add Addon Domain

    By crthell,   
    • 2 replies
    • 1.4k views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 254 views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 257 views

  11. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 232 views

  12. [Solved] Legitimate Mails Sent From My Domain Are Marked As Spam By Gmail :/

    By yami,   
    • 3 replies
    • 672 views

  13. [Inactive] Drupal Installation Issue

    By tromble,
    • 2 replies
    • 313 views

  14. [Solved] Postgresql Server Offline?

    By Techcowboy77,   
    • 2 replies
    • 1.2k views

  15. [Solved] Install Gem With Specific Version - Ruby On Rails

    By anonymousxxx,
    • 5 replies
    • 981 views
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