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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] Kinda Screwed Up My Domain Change.

    By RX14,
    • 1 reply
    • 231 views

  2. [Solved] No Parked Or Addon Domains?

    By TheInfernoX,   
    • 1 reply
    • 321 views

  3. [Solved] Can't Find Shell Access

    By friedkentang,
    • 3 replies
    • 443 views

  4. [Solved] Problem With Reset Password

    By YDu8VchU,
    • 2 replies
    • 267 views

  5. [Solved] Internal Server Error Last Hours

    By toxicious,
    • 4 replies
    • 655 views

  6. [Solved] Parked Domain Error

    By amansubhan,   
    • 2 replies
    • 585 views

  7. [Solved] Problem With Account Creation

    By dmonde,
    • 3 replies
    • 288 views

  8. [Solved] Please Cancel New Hosting Account

    By fietser,   
    • 3 replies
    • 237 views

  9. [Solved] Have Trouble Acessing Cpanel And My Site Is Down

    By jmyers12,
    • 1 reply
    • 234 views

  10. [Solved] Team Haxorsistz?

    By Pasarel,
    • 3 replies
    • 1.1k views

  11. [Solved] Heliohost Account Error - A Dns Entry Already Exists

    By Sai,
    • 1 reply
    • 264 views

  12. [Solved] Problem With Parking Domain

    By havaye_taze,
    • 2 replies
    • 321 views

  13. [Solved] Php Mail Troubles

    By Pol,
    • 12 replies
    • 1.1k views
    • Pol
    • Pol

  14. [Solved] Addon Domains 0/0, Can't Add Domain!

    By infoharv,
    • 4 replies
    • 343 views

  15. [Solved] Dedicated Ip

    By pdfs30,   
    • 5 replies
    • 392 views
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