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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,978 topics in this forum

  1. [Solved] High Volume Of 504 Gateway Timeout Errors For My Sub Domain

    By armitaage,   
    • 2 replies
    • 959 views

  2. [Solved] Unable To Log In To Cpannel

    By stephanrkhd,   
    • 8 replies
    • 1.2k views

  3. [Solved] Failed To Park Domain

    By xoxoeye,
    • 3 replies
    • 604 views

  4. [Solved] Johnny Innodb

    By seph,   
    • 11 replies
    • 3.9k views

  5. [Solved] Unable To Receive The Email

    By xoxoeye,
    • 9 replies
    • 844 views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 492 views

  7. [Solved] Request For Second Account: Baypark

    By bayparkm,
    • 1 reply
    • 512 views

  8. [Solved] Domain Owned By Another User

    By doku,
    • 1 reply
    • 235 views

  9. [Solved] Can't Add Parked Domain

    By bcsadmin,
    • 5 replies
    • 421 views

  10. [Solved] Request For Second Account: Wolstech

    By wolstech,
    • 7 replies
    • 591 views

  11. [Solved] Unable To Log Into Cpanel

    By Immacio,
    • 8 replies
    • 746 views

  12. [Inactive] Django-Website Error

    By n2d07013,   
    • 1 reply
    • 746 views

  13. [Solved] Domain Doesn't Change

    By c11dev,
    • 2 replies
    • 703 views

  14. [Solved] Three Accounts Accessed From Same Ip

    By Advance,   
    • 5 replies
    • 580 views

  15. [Solved] Asp.net Not Working With Mysql After Publishing To Heliohost 1 2

    By isitpossible,   
    • 19 replies
    • 3.7k views
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