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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Addon Domains 0/0, Can't Add Domain!

    By infoharv,
    • 4 replies
    • 311 views

  2. [Solved] Dedicated Ip

    By pdfs30,   
    • 5 replies
    • 367 views

  3. [Solved] Lost Cpanel Password

    By croton,
    • 1 reply
    • 241 views

  4. [Solved] Mysql Server Has Been Offline For At Least 7 Hours

    By gacanepa,   
    • 2 replies
    • 455 views

  5. [Solved] Problem Uploading Files, Access Denied Via Cpanel, While Not In Ftp

    By D351GN,
    • 7 replies
    • 928 views

  6. [Solved] Email Smtp Error, Can't Send Email.

    By donnnie,
    • 2 replies
    • 648 views

  7. [Solved] Email Service Unstable

    By GLaDOS,
    • 4 replies
    • 441 views

  8. [Solved] Username Change Request

    By Hahli,
    • 2 replies
    • 506 views

  9. [Solved] Forum Account Deletion

    By Guest joshf,   
    • 1 reply
    • 877 views

  10. [Inactive] Can't Signup

    By mtlive,
    • 1 reply
    • 404 views

  11. [Solved] Request Process Kill

    By abradome,
    • 1 reply
    • 385 views

  12. [Solved] Mysql Connection Problem

    By birdscout,
    • 3 replies
    • 547 views

  13. [Solved] Server Is Currently Not Licensed

    By idan511,   
    • 2 replies
    • 1.2k views

  14. [Solved] Change Of Main Domain

    By spikesp,
    • 2 replies
    • 423 views

  15. [Solved] Open Ports

    By curseant,
    • 14 replies
    • 1.6k views
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