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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. [Inactive] Change Domain

    By leonardobuares,
    • 2 replies
    • 315 views

  2. [Solved] Site Down

    By rdsclean,
    • 3 replies
    • 351 views

  3. [Solved] 403 - Forbidden

    By nyten,   
    • 5 replies
    • 561 views

  4. [Solved] Delete Dns Records: Kaiphotodfw.com

    By alangley,
    • 1 reply
    • 435 views

  5. [Solved] 500 Error Running Ruby Script

    By ktulx,   
    • 3 replies
    • 1.1k views

  6. [Solved] I Can't Login To My Account. Even After Reseting My Password.

    By ijrit,   
    • 3 replies
    • 1.1k views

  7. [Solved] Domain Tk: 1 2

    By Vinicius Leal,   
    • 15 replies
    • 2.9k views

  8. [Solved] Request For Second Account Ktulx

    By ktulx,   
    • 6 replies
    • 1.2k views

  9. [Solved] Queued: Austinl

    By alangley,
    • 7 replies
    • 622 views

  10. [Solved] Connecting An Existing Mediawiki To A New Installation

    By slocum,
    • 1 reply
    • 396 views

  11. [Solved] Mysql Connection Not Running

    By dariomir,   
    • 5 replies
    • 1k views

  12. [Solved] Confused About What Has Happened To My Website.

    By user123,   
    • 1 reply
    • 342 views

  13. [Solved] Server Down

    By 100nir100,
    • 1 reply
    • 3k views

  14. [Solved] Restore Public_Html From Backup

    By slocum,
    • 1 reply
    • 378 views

  15. [Solved] How Much Bandwidth Am I Using?

    By wcgsig,
    • 2 replies
    • 441 views
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