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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,358 topics in this forum

  1. Changed Primary Domain but the SSL didn't change

    By aabed,   
    • 1 reply
    • 1k views

  2. Problems with the SSL certificate

    By retrope,   
    • 4 replies
    • 1.3k views

  3. Enable PHP extension please

    By Guest pooks,
    • 5 replies
    • 785 views
    • Guest
    • Guest

  4. Domain redirects to heliohost URL

    By lsu,
    • 6 replies
    • 1.1k views

  5. [Solved] Change main domain

    By retrope,   
    • 2 replies
    • 1.1k views

  6. Deleted account

    By rezadh,
    • 4 replies
    • 1.4k views

  7. [Solved] Fatal Error: Cannot use Careers4You\Helpers\Object as Object because 'Object' is a special class name

    By sagnik,
    • 2 replies
    • 819 views

  8. Alias error

    By milkv,
    • 6 replies
    • 1.1k views

  9. [Solved] Um...

    By Guest pooks,
    • 3 replies
    • 572 views

  10. [Solved] CPAN Perl modules

    By allu62,   
    • 4 replies
    • 912 views

  11. Please Install Java and Tomcat server for Tommy server

    By sreevas3,
    • 5 replies
    • 1.1k views

  12. [Solved] Server Moving Request: Johny to Tommy server

    By sreevas3,
    • 4 replies
    • 789 views

  13. [Solved] unachive account

    By radiotvfr,
    • 2 replies
    • 655 views

  14. please change my password

    By nemo1,
    • 1 reply
    • 516 views

  15. Error with loop.py script on Riky

    By georgemo,
    • 4 replies
    • 775 views
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