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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] Requested change to primary domain (believe correctly) -> No result a week later

    By webdevsemo,
    • 3 replies
    • 474 views

  2. [Solved] Creating an IPv6 HTTP Tunnel

    By Guest warinca,
    • 2 replies
    • 923 views

  3. [Solved] how I change my default PHP Version from 5.6.31 to 7.0 once and forever if I can't do this for me

    By nemo1,
    • 1 reply
    • 515 views

  4. [Solved] This site can’t be reached

    By syco09,
    • 4 replies
    • 573 views

  5. Request: Change username

    By etilk,   
    • 8 replies
    • 1.3k views

  6. [Solved] Parking a domain on an Addon Domain

    By sagnik,
    • 4 replies
    • 461 views

  7. cannot reset my password

    By solooo7,   
    • 1 reply
    • 724 views

  8. [Solved] AutoSSL

    By Guest warinca,   
    • 1 reply
    • 1.3k views

  9. [Solved] Delete my forum account

    By Guest icnsofto,
    • 1 reply
    • 313 views

  10. Start AutoSSL for a domain

    By Guest warinca,   
    • 13 replies
    • 1.3k views
    • Guest
    • Guest

  11. Apcu related 1 2

    By kazambie,   
    • 15 replies
    • 2k views

  12. Cant login to my account

    By zelenko,
    • 1 reply
    • 499 views

  13. How to create a new account or how to use existing account?

    By subodhc,   
    • 4 replies
    • 1.1k views

  14. unreachable site

    By montegio2,
    • 2 replies
    • 535 views

  15. two message 1 Can not check if mod_rewrite is installed & 2 The rewrite rules required by this plugin have changed or are missing

    By nemo1,
    • 4 replies
    • 599 views
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