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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,226 topics in this forum

  1. [Solved] Request to move to tommy

    By taotao,
    • 7 replies
    • 1.2k views

  2. Tomcat is not responding

    By fjmduran,
    • 3 replies
    • 780 views

  3. [Solved] Problem with create new account

    By itachien,
    • 3 replies
    • 799 views

  4. Drupal Trusted Host Settings Error

    By saadedd,
    • 2 replies
    • 808 views

  5. Heliomine for ARM + suggestions 1 2 3

    By ikk157,
    • 38 replies
    • 4.6k views

  6. [Solved] Tommy HTTP Access Logs Stopped

    By Computer Nerd Kev,   
    • 8 replies
    • 1.6k views

  7. [Solved] Forum struck in mobile view.

    By Sn1F3rt,
    • 14 replies
    • 1.3k views

  8. [Solved] Not able to execute SQL commands

    By leranjun,   
    • 10 replies
    • 1.7k views

  9. Unblock IP Address (Too many connections [FTP])

    By Guest pooks,
    • 0 replies
    • 406 views
    • Guest
    • Guest

  10. [Solved] VPS Request Mistaken

    By Sn1F3rt,
    • 1 reply
    • 652 views

  11. [Solved] Freenom Domain Nameservers

    By wrenaud,
    • 4 replies
    • 919 views

  12. [Solved] TomCat log access

    By fjmduran,
    • 5 replies
    • 721 views

  13. [Solved] Enable Postgis Extension

    By farkkill,
    • 2 replies
    • 583 views

  14. [Solved] Inactive Account

    By igoreck,
    • 2 replies
    • 545 views

  15. [Solved] archived account: postfre

    By postfred,   
    • 2 replies
    • 812 views
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