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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,914 topics in this forum

  1. Prevent users from accessing subdomains from directory

    By dalrae,
    • 1 reply
    • 722 views

  2. [Solved] 2FA Removal

    By tycoonlover1359,
    • 2 replies
    • 1.2k views

  3. [Solved] Can't access postgresql db remotely

    By hsjdd,
    • 1 reply
    • 668 views

  4. [Solved] Please Unarchive My Account

    By maglck,
    • 4 replies
    • 918 views

  5. [Solved] Archived account because of inactivity.

    By ivatsa,
    • 1 reply
    • 673 views

  6. Error 500 all the time

    By studiosu,
    • 10 replies
    • 1.5k views

  7. Jsp code not working

    By ramproje,
    • 1 reply
    • 575 views

  8. 500 internal error

    By ernestd3,
    • 2 replies
    • 1.4k views

  9. Blocked ip?

    By sendmail,
    • 5 replies
    • 1.4k views

  10. Where can I see the error console?

    By virtuala,
    • 1 reply
    • 724 views

  11. [Solved] 500 Internal Server Error

    By dalrae,
    • 5 replies
    • 1.5k views

  12. [Solved] Can I please get mcrypt module is installed

    By johnwise,
    • 5 replies
    • 975 views

  13. [Solved] Please unarchive my account

    By mjsignup,   
    • 3 replies
    • 1.1k views

  14. Unable to connect to FTP

    By Zerotrash,
    • 1 reply
    • 693 views

  15. [Solved] Postgres database remote access

    By nacertns,
    • 4 replies
    • 986 views
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