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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,797 topics in this forum

  1. [Solved] No account found with that username in Plesk ETA page

    By ahmad201,
    • 1 reply
    • 788 views

  2. [Solved] SSL certificate

    By gmpintus,
    • 10 replies
    • 1.4k views

  3. [Solved] sLetEncrypt AutoRenew after 90 days

    By fuzmic,
    • 2 replies
    • 861 views

  4. Plesk ETA info

    By fuzmic,
    • 4 replies
    • 955 views

  5. [Solved] SSL certificate update

    By tdm,
    • 3 replies
    • 950 views

  6. [Solved] PHP trouble after Plesk move

    By n747mm,
    • 3 replies
    • 1.9k views

  7. [Solved] Please move pofbatto up in the plesk waiting list

    By pofbatto,
    • 1 reply
    • 505 views

  8. [Solved] Apply donation to a different account

    By tycoonlover1359,
    • 1 reply
    • 829 views

  9. [Solved] Please update SSL Certificate

    By rmurthy,
    • 1 reply
    • 807 views

  10. [Solved] Donation not linked to my account

    By kr4cher,
    • 1 reply
    • 821 views

  11. Domain DNS Issue with new transferred Plesk account

    By keibeeit,
    • 12 replies
    • 1.9k views

  12. [Solved] Donation not linked to my account

    By tdm,
    • 1 reply
    • 652 views

  13. Did Not Receive Email for Plesk Transfer...

    By skullys,
    • 3 replies
    • 879 views

  14. [Solved] Plesk DNS Question

    By beebedl2,
    • 1 reply
    • 800 views

  15. Donation linked to non-existent username

    By ceomega,
    • 2 replies
    • 736 views
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