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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,734 topics in this forum

  1. [Solved] VPS Issue - Connection Timed Out

    By trrp,   
    • 0 replies
    • 562 views

  2. Moodle extremely slow

    By planetet,
    • 1 reply
    • 453 views

  3. [Solved] Request to move to tommy

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    • 7 replies
    • 957 views

  4. Tomcat is not responding

    By fjmduran,
    • 3 replies
    • 643 views

  5. [Solved] Problem with create new account

    By itachien,
    • 3 replies
    • 667 views

  6. Drupal Trusted Host Settings Error

    By saadedd,
    • 2 replies
    • 693 views

  7. Heliomine for ARM + suggestions 1 2 3

    By ikk157,
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    • 3.4k views

  8. [Solved] Tommy HTTP Access Logs Stopped

    By Computer Nerd Kev,   
    • 8 replies
    • 1.4k views

  9. [Solved] Forum struck in mobile view.

    By Sn1F3rt,
    • 14 replies
    • 1.1k views

  10. [Solved] Not able to execute SQL commands

    By leranjun,   
    • 10 replies
    • 1.4k views

  11. Unblock IP Address (Too many connections [FTP])

    By Guest pooks,
    • 0 replies
    • 324 views
    • Guest
    • Guest

  12. [Solved] VPS Request Mistaken

    By Sn1F3rt,
    • 1 reply
    • 557 views

  13. [Solved] Freenom Domain Nameservers

    By wrenaud,
    • 4 replies
    • 739 views

  14. [Solved] TomCat log access

    By fjmduran,
    • 5 replies
    • 565 views

  15. [Solved] Enable Postgis Extension

    By farkkill,
    • 2 replies
    • 469 views
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