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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,981 topics in this forum

  1. [Solved] Johnny's Python 3.6

    By iffatsh,
    • 4 replies
    • 654 views

  2. Kindly fix the SSL PHP error

    By esegate,
    • 0 replies
    • 407 views

  3. Delete my account

    By rebal15,
    • 1 reply
    • 455 views

  4. [Solved] my second TRTL donation

    By ikk157,
    • 14 replies
    • 1.9k views

  5. Hacked my site??

    By dydoridy,   
    • 1 reply
    • 765 views

  6. [Inactive] 500 Internal Server Error

    By esegate,
    • 2 replies
    • 716 views

  7. [Solved] Missing Disk Space

    By aiptek,
    • 1 reply
    • 521 views

  8. [Solved] Three weird things: db timeout, password rejection, and phpMyAdmin crash

    By badrihippo,   
    • 6 replies
    • 1.4k views

  9. [Solved] Unarchive Account

    By esegate,
    • 3 replies
    • 566 views

  10. [Solved] Account has deleted (now DNS Issue)

    By loucaso,
    • 9 replies
    • 814 views

  11. [Solved] problems with subdomain

    By retrope,   
    • 3 replies
    • 988 views

  12. Not Able to Create New Database in phpMyAdmin

    By studius,
    • 4 replies
    • 831 views

  13. Email Support

    By Smilitia666,
    • 2 replies
    • 403 views

  14. [Solved] max_user_connections active connection error

    By smashpas,
    • 3 replies
    • 621 views

  15. URGENT: WEBSITE DOWN

    By rebal15,
    • 3 replies
    • 571 views
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