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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,311 topics in this forum

  1. Issues Adding A Domain

    By sicelo,
    • 2 replies
    • 570 views

  2. [Solved] Memory problems with my Website.

    By goman60,
    • 7 replies
    • 891 views

  3. Account Load - Memory

    By lookyweb,   
    • 8 replies
    • 1.5k views

  4. Softaculous Always Giving Error

    By inight,
    • 3 replies
    • 738 views

  5. [Solved] phpMyAdmin wont login

    By tdm,
    • 4 replies
    • 784 views
    • tdm
    • tdm

  6. [Solved] Please move account to Tommy

    By yazhnews,   
    • 9 replies
    • 1.2k views

  7. I have Ricky server

    By bharatp,
    • 2 replies
    • 583 views

  8. [Solved] move to tommy please just made payment

    By sacredstarfamily,
    • 6 replies
    • 704 views

  9. [Solved] My account keeps shutting for inactivity, over and over

    By esn024,
    • 1 reply
    • 666 views

  10. Need more than one account

    By robyh,
    • 1 reply
    • 462 views

  11. cgi-bin error 500

    By bimaku,
    • 1 reply
    • 554 views

  12. File execute bug

    By ruller,
    • 2 replies
    • 613 views

  13. [Solved] account to be unarchived

    By kumar2003,
    • 2 replies
    • 784 views

  14. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 964 views

  15. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 951 views
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