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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,111 topics in this forum

  1. [Solved] moving to tommy

    By night258,
    • 4 replies
    • 1k views

  2. T212 Python 500 Error

    By t212,
    • 1 reply
    • 424 views

  3. website says account is suspended for inactivity, but it's not

    By johnnyyh,
    • 1 reply
    • 426 views

  4. [Solved] Unable to create addon domain

    By Seekier,
    • 9 replies
    • 1.2k views

  5. Change the cpanel username and primary domain

    By vithul,
    • 1 reply
    • 466 views

  6. [Solved] heliohost with UE4

    By drakgoku,
    • 10 replies
    • 1.4k views

  7. [Solved] Account Archived

    By genio1235,
    • 1 reply
    • 384 views

  8. [Solved] Error Resetting Password

    By saile,
    • 3 replies
    • 645 views

  9. Dominion .com, free account

    By drakgoku,   
    • 3 replies
    • 999 views

  10. [Solved] Account Archived

    By saadtra7,
    • 2 replies
    • 526 views

  11. Request to change username

    By cyberno,
    • 5 replies
    • 743 views

  12. [Solved] Request to migrate to Tommy

    By pangolin,
    • 3 replies
    • 590 views

  13. I found a bug with special characters in the password?

    By cridus,
    • 6 replies
    • 781 views

  14. [Solved] python 500 internal server error occurs

    By sb7064,
    • 3 replies
    • 1.1k views

  15. [Solved] Donated

    By daisycity,
    • 1 reply
    • 452 views
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