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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,733 topics in this forum

  1. [Inactive] How to point DNS to my website here correctly?

    By orange77,   
    • 9 replies
    • 1.2k views

  2. [Inactive] Enable Golang and Java

    By painless,   
    • 1 reply
    • 467 views

  3. [Inactive] Issue: XML-RPC authentication is disabled

    By scientif,
    • 3 replies
    • 657 views

  4. [Solved] Instagram Comment bot

    By alph2h,
    • 3 replies
    • 406 views

  5. [Solved] php version issue

    By k28a,
    • 2 replies
    • 415 views

  6. [Solved] Enable remote PostgreSQL

    By omnig,
    • 1 reply
    • 363 views

  7. [Inactive] How to cron job every five minutes with mysql

    By arcadoo,
    • 1 reply
    • 474 views
    • Guest
    • Guest

  8. [Solved] Userdata Why my Website still in Userdata after suspension of my account

    By costcowh,
    • 6 replies
    • 698 views

  9. [Solved] Multiple email servers

    By biggd,
    • 8 replies
    • 765 views

  10. [Inactive] SSL

    By smi93ctb,
    • 1 reply
    • 484 views

  11. [Solved] Old sub-domain unavailable but still around

    By tpog,
    • 8 replies
    • 739 views

  12. [Solved] Hi! i did a donation for your service. i need your help Helionet

    By smmdsa,
    • 3 replies
    • 378 views

  13. [Solved] Please move user

    By Guest yikes,
    • 3 replies
    • 427 views
    • Guest
    • Guest

  14. [Inactive] The MySQL server is currently offline.' error on cpanel

    By ahmed349,   
    • 2 replies
    • 1k views

  15. [Inactive] Get some more Disk Usage Space

    By skt,   
    • 6 replies
    • 765 views
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