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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,847 topics in this forum

  1. [Solved] Unable to login into heliohost

    By tmzafar,
    • 4 replies
    • 713 views

  2. Unable to login with that username..."

    By linguist,
    • 1 reply
    • 577 views

  3. [Solved] Help me to reset password

    By bpranata,
    • 1 reply
    • 475 views

  4. [Solved] Request reset password for login HelioHost (https://heliohost.org/login/)

    By cheapshp,
    • 1 reply
    • 614 views

  5. Server change request

    By m_adel,
    • 3 replies
    • 702 views

  6. [Solved] Request For increase on my Account Storage

    By seintitus,
    • 2 replies
    • 582 views

  7. [Solved] New Plan not reflected

    By bhagya4alg,
    • 5 replies
    • 783 views

  8. not able to see Tomcat for War deployment!

    By bhagya4alg,
    • 3 replies
    • 716 views

  9. Reset plesk password

    By javin,
    • 1 reply
    • 471 views

  10. Need help. please!!!

    By thorast,
    • 3 replies
    • 767 views

  11. [Solved] No email to register in Plesk

    By habarly,
    • 1 reply
    • 451 views

  12. [Solved] Please reset my account password

    By manf,
    • 1 reply
    • 424 views

  13. openvms.eu.org - domain add request

    By ballagyr,
    • 4 replies
    • 731 views

  14. Cancel Subscription

    By rose111,
    • 0 replies
    • 438 views

  15. please add domain

    By blgc,
    • 2 replies
    • 684 views
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