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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,365 topics in this forum

  1. Can't load my websites

    By robev,
    • 4 replies
    • 1.2k views

  2. How to get a copy of export from phpmyadmin with the current cpanel hiccup

    By fuzmic,
    • 5 replies
    • 6k views

  3. VPS23

    By r0nmlt,
    • 3 replies
    • 956 views

  4. Sites down

    By thorast,   
    • 1 reply
    • 784 views

  5. [Solved] Reactivate a website

    By roguitar,
    • 6 replies
    • 1.3k views

  6. export my database without login

    By yoshii,
    • 2 replies
    • 720 views

  7. Not urgent: vps46 needs a restart or fix

    By jnorden,
    • 4 replies
    • 1.1k views

  8. Request Move To Plesk Tommy

    By MoneyBroz,
    • 4 replies
    • 1k views

  9. How to check mail

    By jonahm,
    • 4 replies
    • 867 views

  10. Backups done during service move

    By hrts,
    • 1 reply
    • 579 views

  11. Request to change DNS records

    By leranjun,
    • 1 reply
    • 585 views

  12. [Solved] Port 27017 for MongoDB Atlas

    By rarahim,   
    • 5 replies
    • 1.6k views

  13. Server Move to Ricky

    By heliolo,
    • 2 replies
    • 1.4k views

  14. [Solved] Suspended: "surajbrt"

    By surajbrt,
    • 1 reply
    • 729 views

  15. Server move to Ricky

    By rockygl,
    • 1 reply
    • 623 views
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