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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] SSL Configuration

    By pranavji,
    • 2 replies
    • 538 views

  2. [Solved] Postgres

    By jstacy,
    • 1 reply
    • 412 views

  3. [Solved] proc_open

    By rebal15,
    • 10 replies
    • 920 views

  4. [Solved] Error when accessing cgi-bin

    By yasutake,
    • 6 replies
    • 722 views

  5. [Solved] Please unarchive account gabalv

    By gabalv,
    • 2 replies
    • 426 views

  6. [Solved] The response is not a valid JSON response. Message when updating pages to WP site.

    By Guest snowm,
    • 2 replies
    • 515 views

  7. [Solved] Cannot add domain name from external registrar

    By hoftun,
    • 7 replies
    • 882 views

  8. [Solved] not update the DNS - HELP

    By antiFX,
    • 3 replies
    • 578 views

  9. [Solved] domain redirects to 127.0.0.1:8080

    By tujiorg,   
    • 4 replies
    • 1.5k views

  10. [Solved] IP

    By vio,
    • 2 replies
    • 510 views

  11. [Solved] Primary Domain (No Valid Certificate)

    By sadesope,   
    • 4 replies
    • 4.9k views

  12. [Solved] Change Main Domain

    By vio,
    • 7 replies
    • 822 views

  13. [Solved] Multiple Accounts

    By vconnect,
    • 3 replies
    • 558 views

  14. [Solved] Unarchiving

    By lightnin,   
    • 4 replies
    • 689 views

  15. admin enabled my postgresql for remote but it is not working

    By manthan2,
    • 1 reply
    • 333 views
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