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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,245 topics in this forum

  1. ran out of Disk space

    By Mossy,   
    • 4 replies
    • 870 views

  2. [Solved] Site does not load.

    By Zerotrash,
    • 1 reply
    • 577 views

  3. [Solved] Postgresql Version 12

    By juliok,   
    • 2 replies
    • 824 views

  4. [Solved] Node.js Hello World 1 2

    By cmh,
    • 15 replies
    • 2.1k views
    • cmh
    • cmh

  5. [Solved] Tommy Account request

    By MoneyBroz,
    • 2 replies
    • 894 views

  6. Set up redirect

    By oleola,
    • 1 reply
    • 3.9k views

  7. account is glitched

    By MoneyBroz,
    • 2 replies
    • 681 views

  8. main domain change

    By gatekeeper,
    • 3 replies
    • 5.7k views

  9. [Solved] HelioHost Subdomain?

    By anandra1,
    • 3 replies
    • 637 views

  10. [Solved] Please move to Tommy server

    By alosabi,
    • 1 reply
    • 437 views

  11. [Solved] Database

    By tobiasem,
    • 3 replies
    • 1.1k views

  12. [Solved] Delete account (script not working)

    By Guest vrnc,
    • 8 replies
    • 967 views

  13. [Solved] Can't use express in NodeJs app (Tommy)

    By goochy13,   
    • 5 replies
    • 1.9k views

  14. Delete Rickey Account: callebad

    By callebad,
    • 4 replies
    • 754 views

  15. [Solved] Open port 15071 for outgoing Redis connection

    By alaister,
    • 4 replies
    • 768 views
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