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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,897 topics in this forum

  1. [Solved] SSL not configured problem.

    By MoneyBroz,
    • 3 replies
    • 679 views

  2. Paying for VPS with Credit Card

    By alim1496,
    • 7 replies
    • 740 views

  3. mysql database cannot connect in jsp with java access

    By harshit2,
    • 9 replies
    • 1.1k views

  4. [Solved] Registration on Tommy rejected

    By TheJSCode,
    • 9 replies
    • 857 views

  5. [Solved] Reactivate Lily account

    By nmesisca,
    • 3 replies
    • 507 views

  6. [Solved] 500 server internal problem

    By ujwalbha,   
    • 3 replies
    • 1.1k views

  7. Special FTP account lost password

    By bloodwii,
    • 3 replies
    • 534 views

  8. [Solved] Multibyte & mime_content_type() Support: OFF for Forma LMS

    By mushkrot,   
    • 3 replies
    • 1.2k views

  9. Can't add my domain

    By melissa0,   
    • 3 replies
    • 6.9k views

  10. [Solved] Super Admin Password Changed!!

    By fuzmic,
    • 2 replies
    • 557 views

  11. [Solved] Tommy /tmp is full

    By Piotr GRD,
    • 6 replies
    • 1.2k views

  12. [Solved] Can't add domain

    By Absolutely,
    • 9 replies
    • 840 views

  13. [Solved] Multiple Accounts (Ricky & Johnny)

    By xaeman,   
    • 7 replies
    • 1.1k views

  14. UpdatePHP ?!

    By marcosdm,
    • 1 reply
    • 439 views

  15. [Solved] Install Missing Packages for Flask on Johnny Server

    By yuvalgoy,   
    • 1 reply
    • 678 views
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