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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Solved] Move to Tommy

    By bigods,
    • 3 replies
    • 551 views

  2. [Solved] (Request to Increase)Max Upload Size

    By heliohostuzol,
    • 5 replies
    • 946 views

  3. [Solved] Dominio

    By rutaca,
    • 5 replies
    • 681 views

  4. change dns settings

    By brahimma,   
    • 3 replies
    • 777 views

  5. Domain disabled on domain cleanup

    By Kairion,   
    • 2 replies
    • 848 views

  6. [Solved] Certificate not issued

    By Mathieu,
    • 3 replies
    • 1k views
    • nuk
    • nuk

  7. [Solved] Change main domain

    By deknoinarak,   
    • 2 replies
    • 812 views

  8. [Solved] Plex password reset

    By c2s,   
    • 2 replies
    • 865 views
    • c2s
    • c2s

  9. [Solved] CHANGE DOMAIN NAME

    By govtexam,
    • 1 reply
    • 573 views

  10. Donation missed

    By tdarkwik,
    • 1 reply
    • 576 views

  11. VPS rebuild

    By Kairion,   
    • 1 reply
    • 704 views

  12. [Solved] Invite Link for Tommy Expired

    By jindel,
    • 1 reply
    • 601 views

  13. change forwarding

    By kevingor,
    • 1 reply
    • 464 views

  14. [Solved] No permission to access server via SSH

    By chamnabyun,
    • 3 replies
    • 1.8k views

  15. Deploying and running Python web app

    By dmncwrk,
    • 7 replies
    • 2k views
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