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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,313 topics in this forum

  1. Server move to Ricky

    By rockygl,
    • 1 reply
    • 603 views

  2. Change account name in Tommy

    By infantex,
    • 0 replies
    • 3.1k views

  3. Cannot login to tommy (cpanel and webmail) - Maximum Users Exceeded

    By MauroF,   
    • 3 replies
    • 5.3k views

  4. [Solved] Help delete my inactive account

    By aepadmin,
    • 5 replies
    • 2.8k views

  5. [Solved] [Request] Archived Account ! Can you unarchive it ?

    By lubdhak9,
    • 1 reply
    • 1k views

  6. [Solved] Tommy invite request

    By vilvoc,
    • 1 reply
    • 627 views

  7. [Solved] Request Account be moved from Tommy to Ricky

    By MoneyBroz,
    • 1 reply
    • 754 views

  8. [Solved] cpanel not running, its waiting for very long to open

    By azhar12345,
    • 4 replies
    • 7.9k views

  9. [Solved] Tommy invite request

    By caiquedb,
    • 1 reply
    • 765 views

  10. [Solved] Account Creation

    By RH9,
    • 5 replies
    • 1.1k views

  11. [Solved] Restart Account Again

    By RH9,
    • 1 reply
    • 701 views

  12. Can't Login Through Main Website

    By RH9,
    • 4 replies
    • 1.4k views

  13. Internal Server Error 500

    By jio,
    • 2 replies
    • 702 views

  14. [Solved] Server Move Request

    By jnorden,
    • 1 reply
    • 754 views

  15. [Solved] Restart Account

    By RH9,
    • 10 replies
    • 1.1k views
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