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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,501 topics in this forum

  1. [Solved] Delete account

    By Guest hunterp11,
    • 1 reply
    • 518 views

  2. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 822 views

  3. SSH access problem

    By shyam1000,   
    • 2 replies
    • 676 views

  4. [Solved] already donated

    By raposo09,
    • 1 reply
    • 467 views

  5. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 493 views

  6. [Solved] Add domain

    By akp,
    • 1 reply
    • 474 views

  7. [Solved] postgreSQL remote connection

    By herrerapoch,
    • 2 replies
    • 852 views

  8. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 566 views

  9. Previous donations still valid?

    By victord,
    • 3 replies
    • 681 views

  10. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 596 views

  11. [Solved] Domain Change

    By max2,
    • 1 reply
    • 519 views

  12. Nodejs error in tommy server

    By ytmusic,
    • 1 reply
    • 547 views

  13. [Solved] Domain

    By Guest hunterp11,
    • 1 reply
    • 656 views

  14. [Solved] Python module request

    By rarahim,
    • 3 replies
    • 704 views

  15. [Solved] Website not working - Tommy

    By fcb202,
    • 7 replies
    • 834 views
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