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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.

    By rodtvudt,
    • 2 replies
    • 539 views

  2. VPS issue

    By shaacc2019,
    • 1 reply
    • 478 views

  3. Need SSL

    By yesuswe,
    • 1 reply
    • 412 views

  4. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 405 views

  5. [Solved] Ractivate account TMR2

    By tmr,
    • 2 replies
    • 485 views
    • tmr
    • tmr

  6. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 482 views

  7. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 593 views

  8. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 862 views

  9. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 633 views

  10. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 624 views

  11. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 1.4k views

  12. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 518 views

  13. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 710 views

  14. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 1k views

  15. [Solved] Reset Password

    By garfieldsf,
    • 1 reply
    • 458 views
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