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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,111 topics in this forum

  1. [Solved] My account keeps shutting for inactivity, over and over

    By esn024,
    • 1 reply
    • 624 views

  2. Need more than one account

    By robyh,
    • 1 reply
    • 426 views

  3. cgi-bin error 500

    By bimaku,
    • 1 reply
    • 517 views

  4. File execute bug

    By ruller,
    • 2 replies
    • 566 views

  5. [Solved] account to be unarchived

    By kumar2003,
    • 2 replies
    • 739 views

  6. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 913 views

  7. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 902 views

  8. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 560 views

  9. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 563 views

  10. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 3.6k views

  11. [Solved] PHP ioncube

    By Zerotrash,
    • 2 replies
    • 614 views

  12. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 416 views

  13. [Inactive] Move Account.

    By EinSchweizerYT,   
    • 3 replies
    • 973 views

  14. [Solved] Please unarchieve manojlamichhane.com.np

    By lnmanoj,
    • 1 reply
    • 423 views

  15. [Solved] Archived: qutz

    By qutzhaha,
    • 2 replies
    • 497 views
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