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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,796 topics in this forum

  1. [Solved] Can't access plesk panel

    By ricardosdl,   
    • 3 replies
    • 981 views

  2. [Solved] Php setting on subdomain

    By intraserverin,
    • 1 reply
    • 579 views

  3. [Solved] account deletion

    By fourstarskills,
    • 1 reply
    • 463 views

  4. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 582 views

  5. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 464 views

  6. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 743 views

  7. MySQL Database

    By rexvizconde,
    • 2 replies
    • 485 views

  8. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 702 views

  9. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 479 views

  10. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 459 views

  11. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 693 views

  12. [Solved] reset password

    By heliot10,
    • 1 reply
    • 422 views

  13. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 672 views

  14. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 523 views

  15. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 639 views
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