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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,895 topics in this forum

  1. [Solved] No AutoSSL on Ricky?

    By esn024,   
    • 9 replies
    • 1.3k views

  2. [Solved] Site slow in Brazil

    By valeriap,
    • 10 replies
    • 938 views

  3. [Inactive] Cannot recieve E-Mail.

    By sarp,
    • 11 replies
    • 1.1k views

  4. [Solved] account archived postfre1

    By postfred,
    • 2 replies
    • 453 views

  5. [Solved] html was not working

    By trueiren,   
    • 2 replies
    • 639 views

  6. [Solved] Suspended: hh_chrisram

    By chrisram,
    • 1 reply
    • 341 views

  7. [Solved] Requesting PHP

    By dalfc,
    • 2 replies
    • 417 views

  8. [Inactive] arc cdn

    By J823,
    • 2 replies
    • 478 views

  9. [Solved] Missing Data Storage

    By gbanhudo,
    • 5 replies
    • 500 views

  10. [Inactive] Internal server error on cpanel for Tommy

    By gawmonster,
    • 2 replies
    • 577 views

  11. [Solved] How to install python packages in johnny server

    By joaopm33,   
    • 2 replies
    • 530 views

  12. [Inactive] info php.ini

    By smagarin,
    • 1 reply
    • 450 views

  13. [Solved] Server Change - Donated

    By thakurg,   
    • 3 replies
    • 817 views

  14. [Solved] war file deployment

    By J823,
    • 8 replies
    • 1.1k views

  15. [Solved] getting weird error

    By sacredstarfamily,
    • 5 replies
    • 732 views
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