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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,250 topics in this forum

  1. previous sign-ups used Google Mail

    By TTD,
    • 1 reply
    • 472 views

  2. [Solved] Starting over

    By pkmichal,
    • 1 reply
    • 612 views

  3. [Solved] Plesk Install

    By sentorx,
    • 4 replies
    • 678 views

  4. [Solved] cancel the subscription

    By Mahani,
    • 1 reply
    • 527 views

  5. [Solved] Plesk didn't issue certificate for webmail subdomain

    By murilo,
    • 4 replies
    • 1k views

  6. [Solved] please update my ssl the certificate is in root folder

    By nemo1,
    • 1 reply
    • 850 views

  7. How to secure Domain Aliases with free Lets Encrypt

    By gsakola,
    • 5 replies
    • 798 views

  8. [Solved] Mail (forwarding) not working anymore for any of my domains? 1 2

    By tstamphaus,
    • 21 replies
    • 2.7k views

  9. [Solved] Domain adress change

    By vilvoc,
    • 1 reply
    • 597 views

  10. [Solved] VPS63 would like to change the automatic payment profile at PayPal.

    By Motoya Machida,
    • 3 replies
    • 552 views

  11. [Solved] SSL install

    By Appstursoft,
    • 2 replies
    • 10k views

  12. [Solved] I donated 5$ to speed up the Plesk transition

    By cridus,
    • 3 replies
    • 929 views

  13. [Solved] Forget how to us Let's encryt

    By fuzmic,
    • 5 replies
    • 798 views

  14. Moving to plesk

    By softlab,
    • 1 reply
    • 8.7k views

  15. [Solved] SSL Certificate Generation Failing

    By archer49,
    • 3 replies
    • 824 views
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