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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,731 topics in this forum

  1. Problem with flask links

    By heirloom,
    • 4 replies
    • 573 views

  2. Create development server similar to Tommy

    By heirloom,
    • 8 replies
    • 963 views

  3. [Solved] Tommy invite not received

    By WhiskeyJack,
    • 4 replies
    • 620 views

  4. Account Activation

    By cvary61,
    • 1 reply
    • 706 views

  5. [Solved] Discord.py update needed for Johnny

    By Excalibur14,
    • 2 replies
    • 497 views

  6. [Solved] Connect to MYSQL database

    By drakgoku,   
    • 1 reply
    • 893 views

  7. [Solved] Change Servers and Move Website

    By nonstate,   
    • 3 replies
    • 760 views

  8. [Solved] Lily or Tommy for .Net Core?

    By eduran,
    • 9 replies
    • 850 views

  9. [Solved] Suspended due to "inactivity" - CPanel not counting?

    By niemen,
    • 2 replies
    • 538 views

  10. Account Activation

    By manishad,   
    • 1 reply
    • 635 views

  11. [Solved] Restart mysql server

    By ventbook,
    • 2 replies
    • 699 views

  12. [Solved] My account is archived! Please help me.

    By thakurg,   
    • 2 replies
    • 611 views

  13. [Solved] Install AWS Boto3 SDK for Python on Tommy

    By tycoonlover1359,
    • 3 replies
    • 623 views

  14. [Solved] CPanel temporarily suspended

    By orange77,   
    • 2 replies
    • 952 views

  15. [Solved] Login Problem

    By tycoonlover1359,
    • 1 reply
    • 578 views
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