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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 527 views

  2. [Solved] Changing Database name

    By unicenta,   
    • 1 reply
    • 536 views

  3. [Solved] ACTIVATE MY ACCOUNT

    By forsalef,
    • 2 replies
    • 466 views

  4. [Solved] Setup an HTTP Proxy redirect

    By tadeubas,
    • 2 replies
    • 517 views

  5. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 450 views

  6. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 589 views

  7. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 760 views

  8. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 1.1k views

  9. [Solved] backup request

    By rocks,
    • 1 reply
    • 454 views

  10. [Solved] Account

    By robertzo,
    • 2 replies
    • 524 views

  11. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 471 views

  12. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 372 views

  13. [Solved] Unarchive account

    By rocks,
    • 3 replies
    • 546 views

  14. Forget Password

    By Itsariyo,
    • 1 reply
    • 768 views

  15. I keep getting a 500 Internal Server Error when running a .py file.

    By luckster,
    • 3 replies
    • 554 views
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