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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,491 topics in this forum

  1. [Inactive] change main domain

    By andrewsl,
    • 5 replies
    • 506 views

  2. [Solved] Server Move Requests

    By richmind,
    • 1 reply
    • 261 views

  3. [Solved] Request for outbound port allow

    By logdog,
    • 3 replies
    • 480 views

  4. [Inactive] Server Lag

    By dcrogers,
    • 1 reply
    • 370 views

  5. [Solved] SSL not configured for 10 hours and 404 not found

    By LJIT,
    • 7 replies
    • 447 views

  6. [Solved] Internal Server Error - Softaculous Apps Installer

    By webdevsemo,
    • 8 replies
    • 998 views

  7. [Solved] how can i run a python Script

    By wojiaoliming,   
    • 9 replies
    • 1.2k views

  8. [Solved] python3.7 throws 500, but python2.7 works

    By logdog,   
    • 2 replies
    • 729 views

  9. [Solved] How can I create a subdomain inside my new domain

    By orange77,   
    • 5 replies
    • 881 views

  10. [Inactive] How to point DNS to my website here correctly?

    By orange77,   
    • 9 replies
    • 1.1k views

  11. [Inactive] Enable Golang and Java

    By painless,   
    • 1 reply
    • 415 views

  12. [Inactive] Issue: XML-RPC authentication is disabled

    By scientif,
    • 3 replies
    • 589 views

  13. [Solved] Instagram Comment bot

    By alph2h,
    • 3 replies
    • 332 views

  14. [Solved] php version issue

    By k28a,
    • 2 replies
    • 367 views

  15. [Solved] Enable remote PostgreSQL

    By omnig,
    • 1 reply
    • 311 views
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