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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. 90% Memory Usage even when nothing is running?

    By tgx20,
    • 1 reply
    • 429 views

  2. [Solved] PHP proc_open

    By cvary61,
    • 1 reply
    • 525 views

  3. [Solved] azclub change to furrbook

    By azclubco,
    • 7 replies
    • 910 views

  4. [Solved] Please unlock ftp

    By scannata,
    • 1 reply
    • 591 views

  5. [Solved] Why my phpmyadmin is not working at johnny.heliohost.org:2083

    By ctoabid1,   
    • 2 replies
    • 987 views

  6. [Krydos] 500 Internal Server Error when trying to run a Python program with Plotly

    By chekoii,   
    • 0 replies
    • 592 views

  7. Authentication problems, intermittent on main site against Tommy credentials

    By flexo,
    • 1 reply
    • 784 views

  8. [Solved] Error when adding domain alias for my website 1 2

    By man95,
    • 25 replies
    • 2.7k views

  9. [Solved] domain script error

    By Guest thehunte,
    • 1 reply
    • 523 views

  10. [Solved] ReactJs

    By gatekeeper,
    • 2 replies
    • 546 views

  11. [Solved] Cannot change domain - script shows bad password

    By margarit,
    • 2 replies
    • 466 views

  12. Password Reset

    By nuhas20,   
    • 3 replies
    • 899 views

  13. reset my account password

    By bilalkv,   
    • 3 replies
    • 755 views

  14. [Solved] switch to pls :)

    By 7eter,   
    • 6 replies
    • 1.3k views

  15. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 631 views
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