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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Plesk ETA and account status

    By rayd,
    • 6 replies
    • 807 views

  2. 2 issues...

    By OmegatronPrime,
    • 11 replies
    • 1k views

  3. Unsollicited mail

    By juris,
    • 5 replies
    • 723 views

  4. taken offline due to inactivity

    By jontron,
    • 3 replies
    • 487 views

  5. [Solved] Moving back to Tommy from VPS 1 2 3

    By infantex,
    • 30 replies
    • 3.9k views

  6. [Solved] Donated: Plesk migration

    By niemen,
    • 5 replies
    • 725 views

  7. Moved over to Plesk: donation

    By eggcite,
    • 3 replies
    • 471 views

  8. SSL and Wordpress

    By esn024,
    • 5 replies
    • 787 views

  9. Login unavailable: I didn't received email for Plesk

    By ceomega,
    • 1 reply
    • 524 views

  10. VPS subscription renewal

    By allu62,
    • 3 replies
    • 785 views

  11. [Solved] Remove SSL force-redirect from Apache config

    By eggcite,
    • 2 replies
    • 855 views

  12. [Solved] Plesk Donate (vps to plesk)

    By nyten,
    • 1 reply
    • 469 views

  13. From Tommy to Lily!

    By zgraphic,
    • 6 replies
    • 2.7k views

  14. Paypal redirects back to signup page

    By gameguru,
    • 8 replies
    • 864 views

  15. [Solved] Donation attributed to wrong email

    By espyou,
    • 3 replies
    • 608 views
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