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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,891 topics in this forum

  1. Change Email Address

    By masterfulmindsva,
    • 2 replies
    • 518 views

  2. [Solved] Request for a subdomain

    By andiytofficial,
    • 1 reply
    • 415 views

  3. [Solved] 504 Gateway Time-out

    By ardistory,
    • 2 replies
    • 550 views

  4. Hosting an asp.net application

    By simonedode,
    • 3 replies
    • 581 views

  5. [Solved] Addon domain

    By viloria,
    • 2 replies
    • 6.4k views

  6. [Solved] Domain change

    By Guest hunterp11,
    • 1 reply
    • 525 views

  7. [Solved] Main domain name change

    By viloria,
    • 2 replies
    • 775 views

  8. [Solved] Please help me add sub domains

    By xiaotusoushu,
    • 3 replies
    • 704 views

  9. [Solved] Permission denied when trying to write a file

    By karvp,
    • 5 replies
    • 1k views

  10. Shared Hosting vs VPS

    By Ookma-Kyi,
    • 3 replies
    • 785 views

  11. [Solved] Unable to access Plesk

    By cameronzipp,
    • 2 replies
    • 608 views

  12. [Solved] SSL/TLS certificate renewal

    By christopher735,
    • 1 reply
    • 741 views

  13. [Solved] Request MX Record details

    By szhiro,
    • 1 reply
    • 582 views

  14. [Solved] Missing management tool like phpMyAdmin

    By rockygomes,
    • 1 reply
    • 519 views

  15. [Solved] Change my domain

    By wasayitsite,
    • 2 replies
    • 535 views
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