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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. Tommy inodes limits for various donations

    By fuzmic,
    • 4 replies
    • 682 views

  2. How to open the mysql in Tommy with Cpanel out. 1 2

    By fuzmic,
    • 18 replies
    • 2k views

  3. Email status after cpanel collapsed

    By fuzmic,
    • 3 replies
    • 763 views

  4. Tommy is up & running

    By fuzmic,
    • 11 replies
    • 1.3k views

  5. [Solved] Help Renew account due to inactivity

    By ienergia,
    • 2 replies
    • 775 views

  6. Security warning

    By fuzmic,
    • 13 replies
    • 1.3k views

  7. Can you help me to grant remote access of MySQL database from any IP address?

    By quataofr,
    • 0 replies
    • 552 views

  8. 1GB extra free memory on VPSs

    By infantex,
    • 6 replies
    • 869 views

  9. Reset VPS from scratch Ubuntu

    By yoreparo,
    • 5 replies
    • 874 views

  10. [Solved] Certificates expired

    By thorast,
    • 2 replies
    • 723 views

  11. [Solved] I can't setup website two week

    By nemo1,
    • 7 replies
    • 1.2k views

  12. Can't load my websites

    By robev,
    • 4 replies
    • 916 views

  13. How to get a copy of export from phpmyadmin with the current cpanel hiccup

    By fuzmic,
    • 5 replies
    • 5.7k views

  14. VPS23

    By r0nmlt,
    • 3 replies
    • 718 views

  15. Sites down

    By thorast,   
    • 1 reply
    • 663 views
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