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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 379 views

  2. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 517 views

  3. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 609 views

  4. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 862 views

  5. [Solved] backup request

    By rocks,
    • 1 reply
    • 381 views

  6. [Solved] Account

    By robertzo,
    • 2 replies
    • 435 views

  7. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 386 views

  8. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 306 views

  9. [Solved] Unarchive account

    By rocks,
    • 3 replies
    • 468 views

  10. Forget Password

    By Itsariyo,
    • 1 reply
    • 700 views

  11. I keep getting a 500 Internal Server Error when running a .py file.

    By luckster,
    • 3 replies
    • 454 views

  12. [Solved] Server move request

    By tilde,
    • 3 replies
    • 407 views

  13. [Solved] I did not login in 1 month and got suspended

    By juris,
    • 2 replies
    • 541 views

  14. [Solved] 403 Forbidden Error

    By Seekier,
    • 4 replies
    • 594 views

  15. [Solved] unarchive request logdog

    By logdog,
    • 2 replies
    • 457 views
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