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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] Unable to login into heliohost

    By tmzafar,
    • 4 replies
    • 466 views

  2. Unable to login with that username..."

    By linguist,
    • 1 reply
    • 418 views

  3. [Solved] Help me to reset password

    By bpranata,
    • 1 reply
    • 359 views

  4. [Solved] Request reset password for login HelioHost (https://heliohost.org/login/)

    By cheapshp,
    • 1 reply
    • 467 views

  5. Server change request

    By m_adel,
    • 3 replies
    • 443 views

  6. [Solved] Request For increase on my Account Storage

    By seintitus,
    • 2 replies
    • 404 views

  7. [Solved] New Plan not reflected

    By bhagya4alg,
    • 5 replies
    • 545 views

  8. not able to see Tomcat for War deployment!

    By bhagya4alg,
    • 3 replies
    • 518 views

  9. Reset plesk password

    By javin,
    • 1 reply
    • 289 views

  10. Need help. please!!!

    By thorast,
    • 3 replies
    • 513 views

  11. [Solved] No email to register in Plesk

    By habarly,
    • 1 reply
    • 315 views

  12. [Solved] Please reset my account password

    By manf,
    • 1 reply
    • 277 views

  13. openvms.eu.org - domain add request

    By ballagyr,
    • 4 replies
    • 494 views

  14. Cancel Subscription

    By rose111,
    • 0 replies
    • 300 views

  15. please add domain

    By blgc,
    • 2 replies
    • 465 views
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