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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,913 topics in this forum

  1. HelioHost Server Monitor (created by Piotr GRD) 1 2 3

    By Piotr GRD,
    • 44 replies
    • 35.7k views

  2. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 10.1k views

  3. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 2.3k views

  4. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 4.7k views

  5. [Solved] Extract a zip file for me

    By msbsurfi,
    • 8 replies
    • 107 views

  6. Add a new domain application

    By lanxintech,
    • 1 reply
    • 32 views

  7. Upload size problem

    By geggel,
    • 3 replies
    • 51 views

  8. Domain modifications

    By techcat,
    • 1 reply
    • 47 views

  9. [Solved] SourceGuardian

    By adatz,
    • 1 reply
    • 52 views

  10. Remove a custom domain

    By pelzomg,   
    • 1 reply
    • 47 views

  11. Request WSGI Control Access

    Topic was moved to forum Escalated Requests

  12. [Solved] Remove and Add domain

    By atdx,
    • 2 replies
    • 51 views
    • atdx
    • atdx

  13. [Solved] Subdomain Adding

    By efeauther,   
    • 1 reply
    • 60 views

  14. VPS91 rebuild request

    Topic was moved to forum Escalated Requests

  15. Delete account

    By tathanas2,
    • 1 reply
    • 53 views
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