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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,756 topics in this forum

  1. HelioHost Server Monitor (created by Piotr GRD) 1 2 3

    By Piotr GRD,
    • 44 replies
    • 31.6k views

  2. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 9.9k views

  3. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 2.2k views

  4. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 4.6k views

  5. [Krydos] Email DKIM SPF DNS add

    Topic was moved to forum Escalated Requests

  6. What command can i use

    By b4tra22,
    • 1 reply
    • 22 views

  7. Enable remote access for 2 databases: postgre and MariaDB

    By paulcordova,
    • 0 replies
    • 27 views

  8. [Krydos] unable to connect with the IP.

    Topic was moved to forum Escalated Requests

  9. DNS setup

    By b4tra22,
    • 2 replies
    • 38 views

  10. [Solved] add domain bskycheck.com

    By jgoubier,
    • 1 reply
    • 27 views

  11. [Solved] Request: Add Domain coinbiscuit.com

    By oileh,   
    • 1 reply
    • 48 views

  12. [Solved] Remove Domain.

    By gebu8f,
    • 2 replies
    • 45 views

  13. Nextcloud login not possible

    By mangu,
    • 2 replies
    • 79 views

  14. [Solved] change domain to swasthyadentalwellness.com.np

    By spforsom,   
    • 1 reply
    • 49 views

  15. [Solved] change my domain

    By tubeo5866,
    • 1 reply
    • 44 views
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