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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,489 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 15.8k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 3.8k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.5k views

  4. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 44 views

  5. [Krydos] Request for Database Backup After Plan Downgrade

    Topic was moved to forum Escalated Requests

  6. [Krydos] Filezilla FTP Help

    Topic was moved to forum Escalated Requests

  7. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 62 views

  8. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 43 views

  9. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 38 views

  10. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 53 views

  11. DNS records - Google Search Console

    By talesaz,
    • 3 replies
    • 57 views

  12. [Solved] Add Domain Name

    By carolineamran,
    • 1 reply
    • 57 views

  13. php open_basedir restriction - topic exists

    By ajaxStardust,
    • 3 replies
    • 58 views

  14. [Solved] Add new domains

    By duplex,
    • 1 reply
    • 54 views

  15. [Solved] Add new domain

    By mohdikram465,
    • 5 replies
    • 138 views
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