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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,853 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16.3k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4.1k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 7k views

  4. WSGI Control Access Request - Tommy - ctrlroom.heliohost.us

    By ksuresh,
    • 2 replies
    • 30 views

  5. Set up VPS DNS

    Topic was moved to forum Escalated Requests

  6. [Solved] Remove and Add domains

    By vivekrajan007,
    • 1 reply
    • 36 views

  7. [Solved] Possible Terms of Service violation detected

    By backupchiquipoli,
    • 5 replies
    • 99 views

  8. [Solved] Request to Add Domain (shawon.pro)

    By shawonxmax,
    • 1 reply
    • 62 views

  9. [Solved] i want to add a doamin to my account

    By bankbkms,
    • 1 reply
    • 69 views

  10. [Solved] Request to Add Domain (shawon.icu) to My Account

    By shawonxmax,
    • 1 reply
    • 60 views

  11. [Solved] Domain Addition.

    By vivekrajan007,
    • 1 reply
    • 65 views

  12. migration from Johnny to Tommy

    By enigmamarketing1,
    • 1 reply
    • 59 views

  13. [Solved] Support Ticket: Reset Account

    By heliohostletharg,
    • 1 reply
    • 51 views

  14. [Solved] Change my main domain

    By quilanetwork,
    • 1 reply
    • 61 views

  15. [Solved] Add domains to account

    By x119,
    • 1 reply
    • 68 views
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