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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,507 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 15.8k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 3.9k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.6k views

  4. [Solved] Add Domain

    By phoeg,
    • 1 reply
    • 8 views

  5. [Solved] Add two subdomains

    By ghannadanzina,
    • 1 reply
    • 50 views

  6. error 504

    By a0795683865,
    • 2 replies
    • 93 views

  7. Upgrade to Tommy

    Topic was moved to forum Escalated Requests

  8. [Solved] Please Set www.almhdy.sd as Main Domain

    By almahdi,
    • 2 replies
    • 65 views

  9. [Solved] Failed access to webmail, Roundcube disables itself?

    By vvenet,
    • 10 replies
    • 426 views

  10. [Solved] Map Domain Name to Account

    By sundarksmc,
    • 1 reply
    • 60 views

  11. [Solved] change domain

    By gianbr,
    • 1 reply
    • 45 views

  12. [Solved] New Domain

    By streetartlist,
    • 1 reply
    • 38 views

  13. [Krydos] PHP syntax highlighting (2025 edition), as an apache fastcgi handler?

    Topic was moved to forum Escalated Requests

  14. [Solved] add domain

    By gucabansimon,
    • 1 reply
    • 61 views

  15. [Solved] remove domain

    By gucabansimon,
    • 1 reply
    • 41 views
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