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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,344 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 14k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 3k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 5.6k views

  4. reset

    By jeroenhoefkens,
    • 1 reply
    • 105 views

  5. [Solved] Add new Domain please

    By pokemonwawi,
    • 1 reply
    • 410 views

  6. Account deletion

    By Guest murilo,
    • 1 reply
    • 39 views

  7. What can I get with donations?

    By osmaralvarez6911,
    • 1 reply
    • 520 views

  8. Move my domain

    By carlswanson63,
    • 1 reply
    • 722 views

  9. Need Help Restoring My Account (No Access to Email)

    Topic was moved to forum Escalated Requests

  10. [Solved] Add a domain

    By kevin1001,
    • 1 reply
    • 316 views

  11. [Solved] Reset Account

    By wds657,
    • 1 reply
    • 56 views

  12. Mercury VPS Setup with Plesk for Capstone Project

    By nathanielcaim,   
    • 1 reply
    • 346 views

  13. my new hosting

    By goldcarwork,
    • 1 reply
    • 345 views

  14. Change PHP Composer Path

    By wyojhzhxa,
    • 0 replies
    • 316 views

  15. [Solved] Requesting a new domain

    By sasanh,
    • 1 reply
    • 392 views
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