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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,426 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 15.7k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 3.8k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.5k views

  4. Request to Add Domain: shomaroho.qzz.io

    By arifchy369,   
    • 0 replies
    • 9 views

  5. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 11 views

  6. [Solved] Remove subdomain

    By dramadan,
    • 1 reply
    • 32 views

  7. [Solved] Appeal Regarding Possible Terms of Service Violation

    By yolder,
    • 1 reply
    • 41 views

  8. [Solved] Add a new domain to my account

    By kpfv,
    • 1 reply
    • 35 views

  9. [Solved] Request to change subdomain name.

    By sphinx0945,
    • 1 reply
    • 42 views

  10. "Unable to login with that username and password."

    By talesaz,
    • 6 replies
    • 74 views

  11. Wordpress manual download

    By directwfc,
    • 1 reply
    • 33 views

  12. Logging in from a school internet connection where another student also has an account

    By brandonramirez,
    • 0 replies
    • 43 views

  13. 20251007 - Request for perl modules

    Topic was moved to forum Escalated Requests

  14. [Solved] request ssh

    By flowserv,
    • 1 reply
    • 47 views

  15. [Solved] Domain addition + deletion request.

    By vivekrajan007,
    • 1 reply
    • 57 views
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