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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,794 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16.2k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4.1k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.9k views

  4. [Solved] Emails not working.

    By potato9786543,
    • 1 reply
    • 57 views

  5. [Solved] Terms violation response

    By imaraproducts,
    • 3 replies
    • 93 views

  6. Add new domain

    By luisgalv,
    • 1 reply
    • 34 views

  7. Recommended PHP Configuration Limits

    By backupchiquipoli,
    • 1 reply
    • 47 views

  8. [Solved] Request to change domain name

    By ezdeath0622,
    • 1 reply
    • 47 views

  9. modsecurity false positive (rule id: 210580) on google oauth response

    Topic was moved to forum Escalated Requests

  10. [Solved] adding subdomain

    By itsmarkmcbgyt,
    • 3 replies
    • 101 views

  11. [Solved] start over

    By mgchristian,
    • 1 reply
    • 50 views

  12. [Solved] Subdomain set up

    By qutegifts,
    • 1 reply
    • 48 views

  13. [Krydos] Connection to storage server failed

    Topic was moved to forum Escalated Requests

  14. [Krydos] Discontinue VPS service

    Topic was moved to forum Escalated Requests

  15. Email: "Possible Terms of Service violation detected"

    By imaraproducts,
    • 0 replies
    • 58 views
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