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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,653 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.8k views

  4. REQUEST: Add Balance

    Topic was moved to forum Escalated Requests

  5. [Solved] add new domain

    By intraserverin,
    • 1 reply
    • 47 views

  6. [Solved] Add New Domain

    By earthyshapes,
    • 1 reply
    • 42 views

  7. [Solved] Change my username in both Hosting Account and Forum Account

    By earthyshapes,
    • 2 replies
    • 54 views

  8. transaction via paypal

    Topic was moved to forum Escalated Requests

  9. [Solved] Delete and add one domain please

    By pokemonwawi,
    • 1 reply
    • 57 views

  10. [Solved] I need help pls

    By jonathani3vee,
    • 4 replies
    • 78 views

  11. [Solved] Add Custom Domain

    By pankajsainikisha,
    • 1 reply
    • 46 views

  12. [Solved] Request to change main domain to alrivaya.com (Johnny)

    By tenebrific_knight,
    • 2 replies
    • 138 views

  13. Question Regarding VPS Service and cPanel Availability

    By emmanuelfosso205,
    • 2 replies
    • 58 views

  14. [Solved] I want to add a domain

    By jonathani3vee,
    • 1 reply
    • 49 views

  15. [Solved] Custom domain request

    By litebrite,
    • 4 replies
    • 88 views
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