1. Create a new account on Ricky using a different email address. 2. When the backup files are available for you to download into your computer. 3. Once you have backup files saved into your computer, you can restored into your temporary account using “backup wizard”. Note that you need to create a database users and assign it to your other databases. 4. Done.
We don't have the exact time yet. We're still waiting for a new hard drive to arrived at our data center. We will hopefully install a new hard drive to get Tommy server back online. But I think you have to give some time for the rebuild process.
We don’t have exact time when it’s going to be done. I highly recommended that you keep watching in the “News” category on the forum of the next update.