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yashrs

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Everything posted by yashrs

  1. I checked it and yes it shows all users database. Krydos will need to fix this. This support request is being escalated to our root admin.
  2. You were suspended for having 3 cron jobs. The limit is 2 cron job executions per day. Your account is now unsuspended.
  3. This is because you switched to Cloudflare. You can add a SRV record manually in Cloudflare's DNS Setting's as I mentioned in http://www.helionet.org/index/topic/20096-is-it-heliodownorg/
  4. You can add an SRV record manually on Cloudflare.
  5. Please clear your cache.
  6. You were suspended for having 3 cron jobs. The limit is 2 cron job executions per day.
  7. That account can't be unsuspended.
  8. Yes, you will have to delete Heliohost's nameservers.
  9. Your account was suspended for the following reason: Malware. 1 file(s). Zip.Suspect.MiscDoubleExtension-zippwd-8 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
  10. This support request is being escalated to our root admin.
  11. You can see your server's IP address in the 'Shared IP' in the homepage of your cPanel and you can use an 'A' record with that IP address. But adding subdomains require you to set your nameservers to heliohost's nameservers.
  12. Host URL: localhost Port: 5432
  13. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  14. Krydos is the root admin here at Heliohost. Whenever he is around, if possible, he will tell you the script which is causing the high load.
  15. That account is not suspended.
  16. You can use this link to change your main domain:- http://www.heliohost.org/scripts/domain.php
  17. You can use adminer. It works fine with Postgresql.
  18. Please clear your cache.
  19. Your account was suspended for the following reason: That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
  20. That account can't be unsuspended. It was suspended for Phishing.
  21. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  22. You just set up this account yesterday. It can take around 4-5 days for a account to get fully functional on Johnny.
  23. No, I haven't deleted the previous account. Anyway, try making an account with that domain now.
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