yashrs

Please clear your cache.

This support request is being escalated to our root admin.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

You need to set the nameservers to ns1.heliohost.org and ns2.heliohost.org for your website to work properly.

Yes, you are correct. You were suspended for having 5 cron jobs. Your account is now unsuspended.

Ok, your account is unsuspended.

I get this:-

That account can't be unsuspended. Reason.

This account can't be unsuspended.

I see this :- Maybe you were blocked by the firewell. An admin will need to unblock you.

Please clear your cache.

This account cant be unsuspended.

Done. Account with username nurdian unsuspended.

Please clear your cache.

Yes that is your email address to which the email is failing, I replaced the last two letters by ?? so that your email isn't revealed.

I get this error :-

You can refer this : http://wiki.helionet.org/Moving_your_account

Okay, done.

Okay, I have manually reset your password and mailed it to your registered email address.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Please post the following information: Your cPanel username Your main domain The server that you are on

Oh, thats great. Let us know if you have any other queries.

The best thing you could do is create a database with different name, and let that database be as it is.

Please post the following information: Your cPanel username Your main domain The server that you are on