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Shinryuu

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Everything posted by Shinryuu

  1. Correct, NS records must be set with the registrar you bought your domain from.
  2. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  3. Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  4. He gave you 24 hours, when he gets on he'll remove the infected files he finds and unsuspend your account. That's the process for these things. Whatever addons or plugins you installed on your site have some sort of vulnerability or back-door and someone's using them to upload junk onto your site.
  5. Done, sorry about that, figured when you had posted you'd done the backup.
  6. The account aswenger has been suspended and rdmtcmi has been unsuspended. If you still see the account suspended page try clearing your cache.
  7. aswenger- Last login: 2013-01-15 I'd appreciate it if you stopped typing in broken caps, like any normal human being I read that as yelling, and I don't like being yelled at when I'm offering to help you. Now reactivate your account via the renew script, clear your cache, and grab a backup of the account.
  8. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  9. You were suspended for running 5 cron jobs in a day, the limit is 2 per day. If you want to use more cron jobs then feel free to look into free services like setcronjob.com. Your account has now been unsuspended, if you still see the account suspended page try clearing your cache.
  10. I imagine you just need to remove this line from your index page. <script type='text/javascript' src='http://auto-im.com/4ad54/sju342'></script>
  11. The account pvindia has now been suspended and onebook unsuspended, if you still see the account suspended page try clearing your cache.
  12. The domain beatslayer.heliohost.og belongs to an account with the username beatsl, that account should now be active. If you still see the account suspended page try clearing your cache.
  13. The account pvindia has been temporarily unsuspended to allow you the chance to create and download a backup, let us know when you want to resuspend it and unsuspend onebook.
  14. This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
  15. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  16. The account rdmtcmi has been suspended, and aswenger unsuspended. Let us know when you're done backing up your account so we can reverse the suspensions.Sorry Krydos, the suspension was already going through when you posted your reply.
  17. Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.
  18. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  19. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  20. You were suspended for having multiple accounts, users are limited to 1. Let us know which account you'd like to keep and if you need a backup of the others.
  21. If you go to your domain you'll notice a 404 error from Tomcat, meaning Java is enabled on your account.
  22. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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