Byron

Your account was suspended for the following reason: Malware. 1 file(s). BASE64.Enc.PHP FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Ok try it now.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. Be aware that this is your second suspension.

Please clear your cache.

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

If it's not saving you need to contact your domain name provider and let them know. Right now your domain name isn't showing any ns records: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=hope4paradise.tk&rec=NS Once you get the nameservers to save, it will be another 24 hours before your new domain name will work.

You need to point that domain name to us using: ns1.heliohost.org ns2.heliohost.org Whoever you bought your domain name from should be able to help you with this.

What is the domain you signed up with?

I can reset your password and email it to the email address you signed up with. Would you like me to do this?

This support request is being escalated to our root admin.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

See this thread here: http://www.helionet.org/index/topic/17541-stevie-cpanel/

Please see this thread: http://www.helionet.org/index/topic/17541-stevie-cpanel/

This support request is being escalated to our root admin.

Ok try it now.

Ok good!

Please post the following information: Your cPanel username Your main domain The server that you are on

Your account is active. What seems to be the problem? What happens when you try to login? Is this your account also? zeus.heliohost.org

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

As long as you move your wordpress site to Stevie then yes you'll still have wordpress.

Your welcome!

Nope, no more Helions.