Byron

It seems to be working now. http://waros.heliohost.org/cpanel

This support request is being escalated to our root admin.

Your account was suspended for sending spam email. Can you explain why?

You already have an account on johnny with this username and domain name: sgcl http://sagnikganguly.ga/

Yes that's how it's created.

Ok try now.

This support request is being escalated to our root admin.

I'm seeing your site as ok now too.

Give it another day or two. Like I said Johnny is slow to release accounts out of the queue.

You need to move all of your files to the public_html folder. The www folder will automatically see them.

It should be active later today or tomorrow. Johnny can be slow at times.

Your account was suspended for the following reason: Malware. 3 file(s). PUA.Misc.DoubleExtension-zippwd-4 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

I think your best bet will be to just start over. First delete the Addon Domain and then the Sub-Domain through the cpanel features. Then create the Addon Domain again which should create the sub-domain again if I'm not mistaken. If you encounter any problems, let me know.

You need to be on the Johnny server for ASP.NET to work.

We can reset your password and email it to the email your registered with. Would you like us to do that?

Also how long ago did you create the domain in your cpanel?

Yes your sub domain at heliohost.org is considered your main domain. How did you add pliner.us to your site, as a Parked Domain or Addon Domain?

Is pliner.us your main domain?

@Krydos - I'm not seeing a dns entry for this domain on Stevie or Johnny.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Yep you were susupended for having too many cron jobs. Ok you've been unsuspended.

Ok try now.

This support request is being escalated to our root admin.

Your account was suspended for malware but it was a false positive. I've unsuspended your account and sorry for the inconvenience.

Your site is showing good now.