Byron

Your account was suspended for the following reason: /home/kymercer/public_html/ha.pl - Malware. 1 file(s). Trojan.IRCBot-1142 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Ok try now.

It could be that somebody is using that name for a mysql user. Try another username.

Ok try now.

Escalating

This should be resolved soon.

What is the domain name?

curl should do what you want: $type = curl_getinfo($ch, CURLINFO_CONTENT_TYPE); http://bybyron.net/php/tools/file-size.php?url=http%3A%2F%2Fmedia-cdn.tripadvisor.com%2Fmedia%2Fphoto-s%2F01%2F7c%2Fc7%2Fae%2Fseaside.jpg

It's not enabled for some reason. What do you need finfo_open for? Perhaps you can accomplish what your trying to do another way? Here's a list of working functions on Stevie: http://bybyron.net/php/get_defined_functions.php

Please post the following information: Your cPanel username Your main domain The server that you are on

Ok try now.

Give it 24 hours.

I don't know. I'll escalate this to Krydos and maybe he'll give you an answer.

Ok try now.

Did you go to MySQL Account Maintenance Manage User Privileges and change the privileges there? It would have looked something like the screenshot below.

Do you mean your helionet forum account?

I've unmarked this thread as not being resolved. http://www.helionet.org/index/topic/20101-email-not-working-var-full/

Still not resolved.

Brute force was blocking you. If you have too many attempts with the wrong password, you'll get blocked. 30 failed login attempts to account andydunn (system) -- Large number of attempts from this IP: 31.48.178.145 Ok try now.

This support request is being escalated to our root admin.

It looks like it got deleted out of the queue. Did you happen to get another email saying there was a problem? Go ahead and try to sign up again.

Ok try now.