Byron

Ok give it another 24 hours and you should be good to go. If not, post back.

There's is no account in our database with that name or username.

This support request is being escalated to our root admin.

Your site seems to be ok. We're thinking this was a false positive that was fixed in a new set of virus definitions.

Ok try again.

What is the domain name?

Ok try now.

Your site was suspended for phishing.

I'm seeing your account as active and the last login was today. Try logging in with your old password.and your username in all lowercase.

Your account was suspended for the following reason: Malware. 2 file(s). Win.Trojan.Wpbrutebot-2 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Wpbrutebot-2 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

http://www.helionet.org/index/topic/19753-recent-downtime/

You had 201 FTP connections - Wed Aug 20 20:56:10 2014 Ok you should be good now.

This support request is being escalated to our root admin.

The other 2 mail options have been removed on the Stevie server due to problems. Try sending another email from your squirrel mail and see if it still returns an error.

Can you post a url to your page?

Is the code you posted not working for you? Check out this tutorial: http://code.tutsplus.com/tutorials/using-htaccess-files-for-pretty-urls--net-6049

Most 301 redirects are done using htaccess. Check your .htaccess file. index.php is already set to be the default index page if there's not an index.html file in the same directory. You might also check this out: http://www.mediawiki.org/wiki/Help:Deleting_a_page

This support request is being escalated to our root admin.

Ok try now.

tomasdon, did this used to be your main domain name? donovicphotography.net.au @Krydos - His main domain from the ACP is showing: donovicphotography.net.au but the WHM is showing this as his main domain and it works: donovicphotography.heliohost.org I tried unparking the addon domain (donovic.net.au) from the WHM but it fails to unpark even though it says it did. It's in your hands now. His username is: tomasdon

You'll see the Ahoy page for 2 - 3 more days. Johnny is slow to remove accounts out of the queue. You should be able to login to your cpanel now. It's redirecting to johnny. Clear your cache if you still see the stevie cpanel.

@midonao - I've replied to your original thread.

It wasn't suspended but it was still returning the suspension page. Did you recently have to re-activate your account? Ok it should be working now.

Seems your were missing a few folders and the dot folder in your home directory had wrong permissions. I re-chmoded the dot folder and re-created your public_ftp folder and your www folder. Seems your site is working now. Try to login and let me know how it goes. http://sekkenya.heliohost.org/