MoneyBroz

have you tried to SSH in and run (sudo systemctl reboot)

Domain added. it can take up to 2 hours to start working. a root admin can assist with the dns records. escalating....

Domain added. it can take up to 2 hours to start working.

Main domain changed. it can take up to 2 hours for the new domain to start working. You can also download a backup of your account before the change at https://heliohost.org/backup/

Domains added. it can take up to 2 hours for them to start working.

This support request is being escalated to our root admins.

This usually means either your antivirus or your network is blocking the connection if you are on a school or business connection then the network administrator probably blocked websites of webhosts. if you are using an antivirus, try disabling it and if that works, then you can report that as a false positive to the antivirus provider.

Main domain changed. it can take up to 2 hours for the new domain to start working.

Domain added. it can take up to 2 hours to start working.

Have you tried using johnny.heliohost.org as the hostname?

Account has been reset, and a new invite was sent to your email address.

Account has been reset and a new invite was sent to your email address. You can set the new domain during the account recreation process.

Main domain changed.

Subdomain added. it can take up to 2 hours to start working There is only one subdomain in this post, if you would like another one to be added then let us know.

Please read: https://wiki.helionet.org/PhpMyAdmin_MariaDB_Access_Denied_Error

This support request is being escalated to our root admins.

Also mail.heliohost.org is nonexistent so you can remove that.

Domain removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your account before the domain was removed at https://heliohost.org/backup

your-server.de is the default hostname for websites hosted on Hetzner so it is definitely incorrect

Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup

This support request is being escalated to our root admins.

You can also set your SSL setting in cloudflare to full instead of flexible.

Since you changed the setting, it usually takes up to 2 hours to take effect. i also see that you are using cloudflare and that setting will break your website because cloudflare is already redirecting to https for you, so enabling that option in plesk adds an additional redirect to the same exact url that cloudflare is redirecting to which will cause a redirect loop and make your website inaccessible.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working