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OnEnemy

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Everything posted by OnEnemy

  1. OnEnemy
    You should have gotten an email (check spam too) about your website needing to be logged into soon or it will go offline. The link in the email should go to https://heliohost.org/renew/ where you can put in your email and reactivate your site yourself. Any questions, don't hesitate to ask.
  2. OnEnemy
    This support request is being escalated to our root admins.
  3. OnEnemy
    Account deleted and an invite has been sent to the email on file.
  4. OnEnemy
    Account deleted and an invite has been sent to the email on file.
  5. OnEnemy
    Huh, that's interesting.
  6. OnEnemy
    Account deleted and an invite has been sent to the email on file.
  7. OnEnemy
    This needful support request is being escalated to our root admins.
  8. OnEnemy
    This support request is being escalated to our root admins.
  9. OnEnemy

    Lily

    OnEnemy replied to franklow's topic in Customer Service

    Eventually, yes. All servers will have Plesk once they reopen.
  10. OnEnemy
  11. OnEnemy
    Made the mistake of thinking this was his only post. Merged it after I split it off when I realized.
  12. OnEnemy
    This support request is being escalated to our root admins.
  13. OnEnemy
    This support request is being escalated to our root admins. Also, as seen here: You are 5 days away from a reset. I'll let the admins have the final decision on this.
  14. OnEnemy
    Your account has been deleted and an invite has been sent to the address on file.
  15. OnEnemy
    Domain changed. Please allow up to 2 hour for it to start working.
  16. OnEnemy
    This support request is being escalated to our root admins.
  17. OnEnemy
    This support request is being escalated to our root admins.
  18. OnEnemy
    This support request is being escalated to our root admins.
  19. OnEnemy
    It's all right. We all reply when we have time/remember so your not required to immediately say anything. That is, unless, someone is rude and expects to fast and precise service, then we can expect the same from them. In any event, yes, that would be correct. I'll escalate this to our root admins for them to add for you.
  20. OnEnemy
    THIS SUPPORT REQUEST IS BEING ESCALATED TO OUR ROOT ADMINS, SIR, YES SIR.
  21. OnEnemy
    A subdomain like itdo.domain.com or main domain like itdo.com?
  22. OnEnemy
    This support request is being escalated to our root admins.
  23. OnEnemy
    This support request is being escalated to our root admins. As for the storage space, you can donate $5 and get 1000MB more of storage space, up to 5000MB total for a $20 donation.
  24. OnEnemy
    Main domain changed. Additional domain needs to be taken care of by a root admin. Escalating...
  25. OnEnemy
    Apparently, I messed up somewhere. I had to ask for assistance from Krydos and he fixed it. You should be good to go.
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