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Posts
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Everything posted by OnEnemy
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Done. So you still need costcoshanghai.com and kaayoutfits.com? I can have this escalated for removal if you won't be hosting those websites on our servers.
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Done. microdigital.com.ar is on cloudflare, so make sure you update it with the IP addresses you can find at the bottom of your Plesk Dashboard. IPv4 is an A Record and IPv6 is an AAA Record. As for appbot.com.ar and appbot.ar, you need to go to your registrar and point it to our nameservers: ns1.heliohost.org ns2.heliohost.org
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[Solved] jiongo.helioho.st reset password request
OnEnemy replied to jiongo's topic in Escalated Requests
This support request is being escalated to our root admins. -
If this is a simple blog, I highly suggest Publii. It's a static blog generator. Only downsides are it's only local (you need to upload every time you post), not for Android or iOS and can't be synced unless you use an cloud syncing service for the local files.
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A root admin will be able to do this, but not at the moment, as they are offline. They will send you an email to reset your password as soon as they can. Your patience is appreciated.
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This support request is being escalated to our root admins.
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Johnny should be fixed now
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My apologies, the first digit from the ipv6 got cut off and added to the end of the ipv4 when I copied and pasted it. Wolstech fixed the ipv4, I did the ipv6 just now
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Domain added. Please make sure you add an A Record of 65.19.141.77 and an AAA Record of 2001:470:1:1ee::2002 to your cloudflare account.
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This support request is being escalated to our root admins.
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Your not suspended but I'll escalate this because I assume your site has a deny all in the htaccess This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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[Solved] I want to add new domain names
OnEnemy replied to futureeternal's topic in Customer Service
Domains added. Just FYI, you have 5 of the 10 domain limit. This is including your main domain. If you need anymore domains added after the 10, one will need to be deleted first. -
This support request is being escalated to our root admins.
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This support request is being escalated to our root admins.
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Added.
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[Solved] requesting unsuspension
OnEnemy replied to davincee's topic in Suspended and Queued Accounts
Alright, Davincee has been unsuspended. -
I'll escalate this, I'm out of ideas. 😂
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This is what I see. I'm in a phone btw. You're not suspended either and your load is fine. I'm assuming it could be your config on Cloudflare side. Did a DNS lookup You have two A records pointing to two different IP addresses.
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[Solved] requesting unsuspension
OnEnemy replied to davincee's topic in Suspended and Queued Accounts
You want to keep Davincee? -
Locking. Post escalated here: Please refrain from posting the same thing in several different subforums.
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This support request is being escalated to our root admins.