OnEnemy

Email service is disabled, probably due to going over the limit of 50 emails a day. Escalating for further explanation...

High server load. 10060.10 CPU. I have unsuspended your account, please fix the issue quickly since without making changes on your side, another suspension is likely to happen. Please keep an eye on your account load here: https://heliohost.org/dashboard/load/ and if at any point you become concerned about your account server usage load getting you suspended, you can add "deny from all" to the bottom of your .htaccess file to take the site offline. Once that's been done, the site should stop generating load practically instantly.

Main domain changed. It can take up to 2 hours to take effect.

This support request is being escalated to our root admins.

Escalating... Side note: Please do not spam Discord. Root admins are not always awake. Saying it once is enough.

Marking as solved.

Done

Can it be changed to OnEnemy? Thanks

can samsara.helioho.st be removed too? Thanks.

Hello, can you reset my forum account back to member. I also wanted to add a domain to my account (talksick): samsara.solorpg.com It's for my upcoming game I'll eventually release. Thanks guys.

"ERROR56: Unable to determine IPv6 of account" Escalating...

Iirc, it's a security issue. Escalating...

This support request is being escalated to our root admins.

https://wiki.helionet.org/accounts/suspension-policy If I recall correctly, the wiki is linked on sign up. I assume nobody reads it, which is the common thing to do anyway.

Is there an error that came up or screenshot you can show us?

Looks like the domain has already been added? But as an additional Domain, not a main. Ill escalate this to see what the root admins say or can do. Edit: Nevermind. My dyslexia got the best of me. It seems as if its already your main domain. Are you sure its the correct nameservers? ns1.heliohost.org ns2.heliohost.org

This support request is being escalated to our root admins.

Please post the following information: Your Plesk username Your main domain The server that you are on

This support request is being escalated to our root admins.

PHP updated to 8.3 last month. We have 8.2.13. You should be fine as long as you choose that version for whatever it is you're using.

This support request is being escalated to our root admins.

Forum, Plesk or both?

Domain added.

Wolstech has more information. Escalating...

This support request is being escalated to our root admins.