Unknown025

A VPS admin will be able to look into it in the morning (i.e. in about eight to ten hours). It's likely that they'll be able to fix SSH for you.

An administrator will be able to do this for you in the morning (i.e. in about eight hours).

Domain added, it'll take effect in about twenty minutes. You'll need to create an A/AAAA record to Tommy's IP address or switch to HelioHost's nameservers (if you haven't already) for the domain to work.

Glad to hear that you figured it out.

A VPS admin will be able to assist with this in the morning (i.e. in about eight to ten hours).

Your account has been reset, so you'll need to recreate it using the link sent to your email address. If you own that domain, we can certainly add it for you. We can add up to ten custom domains for you, but unless you request .heliohost.us or .helioho.st domains, you'll need to purchase one from a domain registrar.

Domain added, it will take effect in an hour and a half.

Domains added, they will take effect in about 1.5 hours.

You were suspended for exceeding 200 GB of memory. You will need to reduce your server load or upgrade to Morty. I've unsuspended your account, so please fix your application before you're resuspended.

Domain added, it'll take effect in about an hour.

Your account has been reset, check your email for a new invite to recreate it.

You were suspended for high MariaDB load. I'm not sure if it's for too many concurrent connections or something else, Krydos would be able to give more specific details. I've unsuspended your account, but you will need to optimize your website or risk being resuspended.

Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.

I'm not sure that we support adding domains for email only. For DKIM, an administrator will need to configure that, so I'll escalate your thread so they can comment.

Domain added, it'll take effect in about an hour. You'll need to switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP for the domain to work.

Yes, you can have up to 10 domains associated with your account, including domains you purchased with a registrar or free domains like .helioho.st or .heliohost.us. Only staff members can add domains at the moment.

Domains added, will take effect in about two hours. You'll need to update your DNS if you're not using HelioHost's nameservers.

Domain added, will take effect in about an hour and a half.

This means another account logged in from the same network as you did. Common triggers include logging in from a corporate/school network or using a VPS. Krydos can probably provide extra clarification if you'd like. I'll cancel the pending suspension for your account in the meantime.

Your account has been reset. You should receive an email to recreate your account shortly. Also, it doesn't look like you have any subdomains...

A VPS admin will be able to help with this in the morning (i.e. in about ~7 hours).

Domain added, it'll take effect in about twenty five minutes. Unfortunately, Plesk does not allow for setting a target directory for a domain.

Domains added, they'll take effect in about 25 minutes. Even though they are subdomains, they still count towards the 10 domains limit.

Looks like Wolstech added those domains for you. Let us know if you need help with anything else.

Unfortunately, we don't offer *.heliohost.org domains anymore. I can add industriasabal.heliohost.us or industriasabal.helioho.st instead.