Unknown025

Your account has been reset. You should receive an email shortly to recreate your account.

A VPS administrator can look into this for you. Are you also having issues logging in to your VPS using SSH?

This support request is being escalated to our root admins.

Domains added, the changes will take effect in about 40 minutes. You'll need to create an A/AAAA record to Morty's IP or switch to HelioHost's nameservers for the domains to work.

Your account is being reset, you should receive an email to recreate your account shortly.

Looks like your account has exceeded the storage quota. You can either upgrade the storage at https://heliohost.org/dashboard/storage/, reset your account, or request some of your files to be deleted by an administrator.

Domains updated, they'll take effect in about fifteen minutes. You'll need to update your nameservers to HelioHost's if you haven't already, or create A/AAAA records pointing to Tommy's IP for each domain.

Domain changed, will take effect in about an hour and a half.

An administrator would be able to help you with this. What web browser were you using?

We don't consider usernames or posts to be personal information. You can find more details here: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? As for deleting your forum account without affecting your hosting account, that's a good question for an administrator.

Domain added, it'll take effect in about forty minutes. You'll need to switch to HelioHost's nameservers if you haven't already, or create an A/AAAA record to Morty's IP address.

Domain added, it'll take effect in about an hour and ten minutes. You'll need to create an A/AAAA record to Johnny's IP or switch to HelioHost's nameservers if you haven't already.

You were suspended for creating a streaming proxy. Proxies are against our terms of service: https://wiki.helionet.org/hosting/terms.

Looks like you got it to work, let us know if you need help with anything else.

I'm glad it works for you now. Feel free to let us know if you run into any other problems.

Domains added, they'll take effect in about 30-40 minutes.

Domain changed, it'll take effect in about 20-30 minutes.

It looks like Apache was rebooting during that time. It's normal to see a momentary server error during that time: https://wiki.helionet.org/502_Bad_Gateway

Account unsuspended, it'll resume working within the next two hours. You were suspended for using 10005.80 CPU. I'm unsure exactly of what the cause was, but an administrator might provide some extra insight.

Domain added, it'll take effect in about an hour and a half. You'll need to either switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP for it to work.

Is that a subdomain for .heliohost.us/.helioho.st, or a different TLD?

Thanks for letting us know. I've canceled the pending suspension for your Tommy account.

Domain added, it'll take effect in about 95 minutes. You'll need to create an A/AAAA record to Morty's IP if you're not using HelioHost's nameservers.

I have removed all the domains except jeffersonmidei.helioho.st, as that is your main domain. Is there a domain you would prefer to become your main domain? I cannot remove it without replacing it with something else.

Looks like wolstech added this domain for you. Remember to create an A/AAAA record to Johnny's IP if you're not using our nameservers.