Jump to content

Unknown025

Moderators
 View Profile  See their activity

  • Posts

    430

  • Joined

  • Last visited

  • Days Won

    14

 Content Type 

Everything posted by Unknown025

  1. Unknown025
    I've changed your main domain to turismosostenibile.helioho.st. It should take effect in about 1.5 hours.
  2. Unknown025
    We can't remove your main domain without replacing it with another domain. What is it that you are trying to accomplish?
  3. Unknown025
    You were suspended for creating multiple accounts, which is against our terms of service. Which account do you want to keep?
  4. Unknown025
    Account unsuspended, it should resume working shortly.
  5. Unknown025
    You were suspended for creating multiple accounts, which is against our terms of service (https://wiki.helionet.org/hosting/terms). Which account do you want to keep?
  6. Unknown025
    Another account has already been unsuspended, so an administrator will need to comment on this. What proxy were you using?
  7. Unknown025
    Domain changed, will take effect in two hours. You'll need to update your A/AAAA record if you're not using HelioHost's nameservers.
  8. Unknown025
    I've unblocked your IP address. I've never used Plesk's users feature, but you can change the FTP credentials in the "Connection Info" page under "Websites & Domains".
  9. Unknown025
    Thank you for letting us know.
  10. Unknown025
    An administrator can look into this for you. It looks like your account storage space is still 2000 MB, so it might be an unintended side effect of the recent changes to email.
  11. Unknown025
    Your account has been reset, you should receive an email to recreate your account shortly.
  12. Unknown025
    We can add domains for you. You can choose to either add a subdomain, a heliohost.us or helioho.st domain, or a domain you own through a registrar.
  13. Unknown025
    I've added both subdomains for you, they should take effect in about 20 minutes. To the best of my knowledge, it's not possible to change where files are loaded from for a domain in Plesk.
  14. Unknown025
    I can add those subdomains as well, however unfortunately it's not possible for me to modify which directories they will correspond to.
  15. Unknown025
    Domain added.
  16. Unknown025
    Domains added, they'll take effect in about two hours. You'll need to create A/AAAA records for each domain, pointing to Morty's IP address (or switch to HelioHost's nameservers).
  17. Unknown025
    An administrator will be able to set this up for you.
  18. Unknown025
    Domain added. It will begin working in about two hours. You'll need to create an A/AAAA record pointing to Tommy's IP or switch to HelioHost's nameservers.
  19. Unknown025
    Account unsuspended, it should resume working shortly.
  20. Unknown025
    Ah, that account is in fact suspended for violating our terms of service. Users are only allowed to create one account. What account would you like to keep?
  21. Unknown025
    There does not appear to be an account with that username.
  22. Unknown025
    Domain removed. Your account is in fact suspended for the creation of multiple accounts. Do you know why our system might have flagged your account?
  23. Unknown025
    Have you tried entering your username instead of your email on the password reset page?
  24. Unknown025
    Your disk space seems to have updated in our internal system, so it might take an Apache restart to take effect (which should be in about 1.5 hours). If you're still having issues after that, an administrator will look into it in the morning.
  25. Unknown025
    An administrator can resolve that for you. If you want a faster solution, you can either reset your account or increase your storage at https://heliohost.org/dashboard/.
×
×
  • Create New...