Unknown025

Domain added, it'll take effect within 2 hours. You'll need to switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP for the domain to work.

An administrator can configure DKIM for you. In the meantime, you can try sending a sample email to https://www.mail-tester.com/ and see what it suggests to improve your email delivery performance.

No worries, thanks for clarifying. I've added that domain for you, it'll take effect in about 10 minutes. If you haven't switched to HelioHost's nameservers, you'll need to create an A/AAAA record to Johnny's IP address.

digital@mkulimaonline.org isn't a valid domain name. If you're looking to use that domain for email, would you like mkulimaonline.org to be added instead?

You were suspended for creating multiple accounts. Our terms of service only permits one account per person. Which account would you like to keep?

An administrator will be able to help with this.

An administrator can help you with canceling your VPS. For your Tommy account - you can either request an administrator to delete some files for you, upgrade your account storage, or reset the account from the dashboard page: https://heliohost.org/dashboard/

Domain added. If you're not already using HelioHost's nameservers, you'll need to create an A/AAAA record to Tommy's IP address. It'll take effect in about 100 minutes.

Domains added, they'll take effect in about forty five minutes.

Domain changed, it'll take effect in about 70 minutes. If you're not using HelioHost's nameservers, you'll need to create a new A/AAAA record to Johnny's IP address for it to work.

IP unblocked.

Domain added, will take effect in about 10-15 minutes.

Your account must have a domain associated with it, and akels.cl is the only domain you have. We can change your domain to a .helioho.st or .heliohost.us domain if you'd like.

Domain changed, it'll take effect in about 30 minutes.

Subdomain added, it will take effect in two hours. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Morty's IP address for the domain to work.

Glad you figured it out.

Your account has been reset, you should receive an email to recreate it shortly.

I'm not able to access your site past the Cloudflare security page. You can check the logs in Plesk to see if there are any errors listed there, or try disabling Cloudflare temporarily to see if that's what is causing the issue.

It looks like your disk space has been increased to 4000 MB. It's possible it just needs an Apache restart to take effect, but an administrator can look into this in the morning.

An administrator will have to help with this. Are there any specific files you'd like deleted?

The only payment methods for debit/credit cards we accept are PayPal or Stripe. You could also alternatively donate using cryptocurrency or one of the other methods listed here: https://heliohost.org/donate/.

An administrator can do this for you. Which VPS plan are you looking to convert to?

An administrator will have to help with this.

Your account has been reset. You should receive an email shortly to recreate your account.

A VPS administrator can look into this for you. Are you also having issues logging in to your VPS using SSH?