Unknown025

You can either explain here or create a new thread.

I've escalated your thread so an administrator can do this for you.

That account is suspended as it appears that you created multiple accounts in violation of our terms of service. Which account would you like to keep?

Domain added, it will take effect in about 1.5 hours. You'll need to create an A/AAAA record to Johnny's IP address or switch to HelioHost's nameservers for the domain to work.

Domain added, it will take effect in about 1.5 hours. Also, just as a heads up: it looks like you have created another account, which is in violation of our terms of service. You should've received an email about it within the last few hours.

Domain added, it'll start working in about thirty minutes. You'll need to create an A/AAAA record to Johnny's IP address or switch to HelioHost's nameservers for the domain to work.

Glad it works for you now.

Domain added, it will take effect in about 1.5 hours.

A VPS administrator will be able to resolve this for you in about seven hours. It's currently nighttime in the US.

What TLD would you like to use, .helioho.st or .heliohost.us?

Domain added, it will take effect in about an hour and a half.

You were suspended for creating multiple accounts, which is against our terms of service. Which account would you like to keep?

I've changed your domain to "thestreetartlist.helioho.st". If you'd like to use your custom domain with another provider, you can reset your nameservers to Namecheap's provided defaults. Your domain should be updated in a little under 1.5 hours.

Domain added.

I've changed your main domain to turismosostenibile.helioho.st. It should take effect in about 1.5 hours.

We can't remove your main domain without replacing it with another domain. What is it that you are trying to accomplish?

You were suspended for creating multiple accounts, which is against our terms of service. Which account do you want to keep?

Account unsuspended, it should resume working shortly.

You were suspended for creating multiple accounts, which is against our terms of service (https://wiki.helionet.org/hosting/terms). Which account do you want to keep?

Another account has already been unsuspended, so an administrator will need to comment on this. What proxy were you using?

Domain changed, will take effect in two hours. You'll need to update your A/AAAA record if you're not using HelioHost's nameservers.

I've unblocked your IP address. I've never used Plesk's users feature, but you can change the FTP credentials in the "Connection Info" page under "Websites & Domains".

Thank you for letting us know.

An administrator can look into this for you. It looks like your account storage space is still 2000 MB, so it might be an unintended side effect of the recent changes to email.

Your account has been reset, you should receive an email to recreate your account shortly.