Unknown025

Domain changed, it'll take effect in about 20-30 minutes.

It looks like Apache was rebooting during that time. It's normal to see a momentary server error during that time: https://wiki.helionet.org/502_Bad_Gateway

Account unsuspended, it'll resume working within the next two hours. You were suspended for using 10005.80 CPU. I'm unsure exactly of what the cause was, but an administrator might provide some extra insight.

Domain added, it'll take effect in about an hour and a half. You'll need to either switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP for it to work.

Is that a subdomain for .heliohost.us/.helioho.st, or a different TLD?

Thanks for letting us know. I've canceled the pending suspension for your Tommy account.

Domain added, it'll take effect in about 95 minutes. You'll need to create an A/AAAA record to Morty's IP if you're not using HelioHost's nameservers.

I have removed all the domains except jeffersonmidei.helioho.st, as that is your main domain. Is there a domain you would prefer to become your main domain? I cannot remove it without replacing it with something else.

Looks like wolstech added this domain for you. Remember to create an A/AAAA record to Johnny's IP if you're not using our nameservers.

Glad to hear it's solved. If you notice anything's wrong, feel free to reach back out.

Domain added, it'll take effect in about an hour. For the domain to work, you'll need to create an A/AAAA record to Johnny's IP or switch to HelioHost's nameservers.

Subdomain added, it'll take effect in just under an hour.

Users that bypass the storage limit face a Plesk suspension. That said, if you have genuine security problems to bring up, a root administrator might reach out directly.

Krydos will be able to answer that with more certainty, but to my recollection, the fees between PayPal and Stripe were comparable, so we largely offer Stripe as a more flexible option for those who can't use PayPal for one reason or another.

Domain added, it'll take effect in about forty minutes. You'll need to create an A/AAAA record to Morty's IP address or switch to HelioHost's nameservers for the domain to work.

Done, the domain changes will take effect in about forty minutes. You'll need to add an A record for mymangaworld.com to Johnny's IP or switch to HelioHost's nameservers if you haven't already.

That's an odd one. I see that you've started the account creation process, but the email field is empty. I'll escalate your thread so an administrator can look into this.

I don't know where you heard that creating a website will prevent you from being suspended, or that support@heliohost.org has been deactivated, neither of those are true. The only way to prevent being suspended for inactivity is to log in once a month at https://heliohost.org/login/. We've had this system in place for many years, and it hasn't changed since the time you signed up in 2024. As a courtesy, I've renewed your account for you, but you'll need to remember to login yourself to keep your account active.

A VPS admin will be able to help you. If you send an email to https://www.mail-tester.com/, what do the results say?

Domains added, they will take effect in about two hours.

We unfortunately don't have an easy way to lookup what domains are available. For your two domains, which TLD would you like to use, .helioho.st or .heliohost.us?

It looks like MoneyBroz reset your account for you. Let us know if you need help with anything else.

Your account seems to have exceeded the file quota. An administrator will have to fix this for you. What files would you like deleted?

I'm not seeing any problems with your account, but all your pages do show a 503 error. Are you able to login to Plesk and check the logs page? An administrator will be able to look into this in the morning.

That does seem to be the case. An administrator can delete some files for you once they're awake (it's currently nighttime in the US). Are there any files you'd like to be deleted? Alternatively, you can either reset your account from scratch or expand your storage for a small fee.