Unknown025

Looks like MoneyBroz added that domain for you. If you're not using HelioHost's nameservers, be sure to create an A/AAAA record to Tommy's IP address.

An administrator will be able to change it for you.

An administrator can provide deeper insight. Did you end up checking the error logs at all?

Domains re-added, will take effect in about an hour and fifteen minutes.

An administrator will be able to do this for you.

Domain added, will take effect in about an hour. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Johnny's IP for the domain to work. Your username is the name you use to login at https://heliohost.org/login. We can sometimes find your hosting account from your forum username, but they're not always linked. Unless you set xn--plised-pxa.ee as your main domain during the registration process, it's not currently possible to add domains by yourself.

Domains re-added, they'll take effect in about an hour. If you're not using HelioHost's nameservers, you'll need to update your A/AAAA records to Johnny's IP address.

An administrator will be able to do this for you.

https://blog.thirugns.helioho.st/ loads for me. Your second domain does show an HTTP 500 error. I'd recommend checking your error logs in Plesk (https://wiki.helionet.org/View_Error_Logs). It's likely a problem with WordPress or one of its plugins.

Domain added, will take effect in just under an hour. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Morty's IP for the new domain.

Glad you figured it out.

Please don't create multiple threads for the same topic. It's possible the backup was performed before you created your PHP file. You'll need to either look for the PHP file in your own backup, or recreate it from scratch.

Domain added, it'll take effect in just under two hours.

Your account was actually suspended for high CPU usage. I've unsuspended your account, but you'll need to either figure out a way to reduce your CPU usage or upgrade to Morty or a VPS.

This looks like you don't have DKIM/DMARC configured, which is something an administrator would need to setup for you.

An administrator can check conclusively what is consuming your storage quota, but it's worth noting that any emails or databases you may have also contribute to that same quota. To resolve this issue, you can upgrade your storage at https://heliohost.org/dashboard/, reset your account, or request an administrator delete any excess files.

Your account has been reset. You should receive an email link to recreate your account shortly.

This support request is being escalated to our root admins.

Domains updated, will take effect in about ~5 minutes. You'll need to update your DNS settings if you're not using HelioHost's nameservers.

You were suspended for using a disposable email address, which is against our terms of service. Additionally, you're on Johnny, which is currently down:

An administrator will be able to help with this.

Subdomain added, will take effect in about two hours. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Tommy's IP.

Domain added, will take effect in about half an hour. You will need to update your A/AAAA record for Morty's IP address. You can find the correct values in Plesk at the bottom of the Websites & Domains page.

An administrator will be able to help with the Morty migration and your missing database files. It is possible that your database may be recoverable, but as always, we recommend creating your own backups. What name(s) did you use in your database?

Domain added, it'll take effect in about 90 minutes.