Krydos

Yep, that donation counts for the Plesk transfer. You've moved from #960 to #1. You should have received an email with a link that allows you to move to Plesk. Let us know if you didn't get the email, or if you have any questions.

Yes, even though we don't have a functional control panel on cPanel anymore we have kept everyone's websites online during the transition. AutoSSL requires a cPanel license though so we've been installing SSL for people manually. If you want to get rid of the security warnings you can go to https://zerossl.com/ and create a free 90 certificate. Then upload the .zip file to /home/esn024/, but don't upload it to public_html. Let us know once it's uploaded and we can install it for you. If you don't like ZeroSSL for some reason you can pick any free certificate you want. We just recommend ZeroSSL because it's the easiest. Regarding the donation, can you find a transaction ID or anything so we can look it up? If the donation was made after 2020-07-14 it counts towards your Plesk ETA and we may be able to get you moved over immediately.

Oops, I already refunded the second payment before I read this post. The problem is PayPal is telling us one number before the transaction, and then telling us a different number after the transaction. It worked for years where PayPal would tell us the same number before and after, but a few months ago we noticed that it wasn't reliable anymore. I've made some changes to the website that should fix this issue. I'll make the new code live before much longer, but your payment went through on the old code.

No, 65.19.143.6 is the old cPanel server. Only one server can use an IP address at a time so Plesk is using 65.19.141.77. Normally when we rebuild a server we shutdown the old server and then rebuild it on the same IP, but since we wanted to have both online at the same time we had to do it this way.

Removed. Is this an adsense ad or something?

There you go https://www.heliohost.org/vps/pay/?code=Vg9WFIP3qfSZtsli

You've been sent an invite to move to Plesk for your existing Tommy account. Let us know if you haven't received the email.

The redirect has been removed. You may need to clear your browser cache to get the cached redirect to go away too. The better way to handle this for free is to go to https://zerossl.com/ and create a 90 SSL certificate. Then use SFTP to upload it to /home/dqdang. Don't upload it to public_html. Let me know once it's uploaded and I can install it for you. Then once you have working SSL you can use .htaccess to redirect to SSL again. The even better way to handle this is to get moved to Plesk. We're not moving any free accounts right now because it wouldn't be fair to the donors who don't have Plesk accounts yet if free people filled up the server before they even got an account, but if you donate as little as $1 for an existing account you can get moved to Plesk within 24 hours. You can check out https://www.heliohost.org/eta/?u=dqdang for your position as a free account. We're hoping to get new account creation fully tested soon and get the queue moving again.

I did a Wordpress files checksum and it said that none of the files had been modified. I reinstalled the core Wordpress files anyways, and hit the refresh button and your Wordpress install is no longer quarantined. It might have just been a fluke that it timed out like that. The load on Tommy is extremely low so I can't see why it would time out, unless Apache was restarting maybe. Anyways, it says Wordpress is good again now. Thanks for letting us know about that. It's actually pretty cool that Plesk detects hacked sites like that.

What I would do is log into webmail and on the left click settings, then click filters, and create a filter that deletes all email before it even enters the inbox.

I took a look at https://docs.nopcommerce.com/en/installation-and-upgrading/installing-nopcommerce/installing-on-linux.html and that's not going to run on Tommy with Plesk. On a shared server like that you don't have access to install random executables, and we're not going to be installing .Net Core for you. Wolstech can take a look at the Windows install instructions https://docs.nopcommerce.com/en/installation-and-upgrading/installing-nopcommerce/installing-on-windows.html but I think that would work on Lily for free. The other option is you can get a VPS to run that software, and that way you can install .NET Core and anything else you need because you have the whole server to yourself. This Linux VPS would run that software for only $4 per month. https://www.heliohost.org/vps/subscription/?mem=1&cpu=2&hdd=50&os=ubuntu20 You can save 10% if you pay for 6 months up front too.

The way we did ASP.net prior to losing our cPanel licenses was you had to have an account on Tommy, Ricky, or Johnny and Lily was like a supplemental account that you had also to do the ASP.net part while cPanel took care of all the DNS, mail, etc etc. because Lily doesn't have a control panel of any kind. You just basically SFTP your files on there, and that's about it. The other thing that may have caused you confusion is before Lily we had ASP.net running through Mono on Tommy. That wasn't a very good configuration though because Mono doesn't support a lot of things, isn't very up to date, and it would cause a lot of load on Tommy. The main reason I approached Plesk first when I was looking for a new control panel is because Plesk runs on both Linux servers and Windows servers. The hope is that we will be able to do things like transfer you between Tommy and Lily, but we're not even thinking about testing something like that yet. It's going to be months before we even consider installing Plesk on Lily. Wolstech runs the Windows servers, and I take care of the Linux servers for the most part so he can create a Lily account for you, get you set up with ASP.net, and give you all the instructions on how to put your files on Lily when he sees this. Let us know if you have any other questions, or if anything else is confusing for you.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=swlabr.heliohost.us

It looks like you installed your Joomla on public_html and overwrote your homepage. If you're going to test Joomla like that you should install it on a subdirectory or a subdomain so your existing website stays online while you test the new software.

Can you connect remotely now?

Which user would you like to have remote access to your PostgreSQL database?

It looks like Hestia locked up, and couldn't restart. I logged in to your VPS and ran the commands sudo kill 285478 sudo systemctl restart hestia Your login page on port 8083 appears to be working now. Let us know if you have any other issues.

I logged into your account and clicked the webmail button for all three email addresses and the webmail page loaded up. Do you want me to change the passwords on them to see if they log in correctly? After I'm done testing them you could change the password back to what it was before.

My avatar actually comes from the anime called Full Metal Alchemist. The brothers Edward and Alphonse attempt to use alchemy to bring their dead mother back to life. My avatar is the alchemical circle they drew to attempt that.

Yes, you can upgrade your existing VPS to a 6 month plan and save 10%. The way it works is you click this link https://www.heliohost.org/vps/pay/?code=WDClCckJiLH6RGJ2 And set up a new subscription for $21.60 every 6 months starting today. Once the new subscription is active I'll cancel the $4.00 per month subscription and give you a refund for the unused portion of the month. Let us know if you have any issues.

It looks like your SSL certificate didn't cover your webmail subdomain. I reissued the SSL certificate for your account. Can you access your mailboxes now? You could set up forwarding on the various mailboxes. So for instance if you have a@sylvain.heliohost.org, b@sylvain.heliohost.org, and c@sylvain.heliohost.org you could set all three of those mailboxes to forward their emails automatically to master@sylvain.heliohost.org and that way you could check all of them at once without having to log in to each one individually. That applications button is basically the same as Softaculous that we had before. You can use it to easily and quickly install common software that a lot of people use. It won't hurt anything to install something if you want to try it out. Yes, the SSL certificate will auto-renew when the current certificate has less than 30 days left on it.

The second transaction ID worked. Thank you for the donation. There you go https://www.heliohost.org/eta/?u=espyou

I was trying to find the donation for this person After I couldn't find the transaction on PayPal I thought maybe it was a GoFundMe donation so I opened that spreadsheet and searched for the transaction ID and didn't find it there either, but do you know what I did find? As I was scrolling up and down the name Sylvain caught my eye. You donated $25 on 2020-10-02, but with your gmail.com address instead of your hotmail.com address so the donation wasn't automatically linked to your account. Any donations after 2020-07-14 count towards the Plesk ETA. Go click the link in your email and get your account on Plesk you nut.

What was the date of the donation, and did you use PayPal or something else?

How would you know how many people were ahead of you then? What would the point of being #1 on the free list if the free list doesn't even move until all the donors have an account? Maybe we should put all 5000 people on their own list so everyone can be #1.