Krydos

Everyone uploads files to their accounts. If they didn't we would host a whole bunch of identical empty websites. If "What do you use your accounts for?" is too complicated for you to understand perhaps "Why have you been suspended for high load so many times?" and "What have you done to prevent this high load?" would be better questions for you.

Oh, you sure did. Success! Certificate verification passed The Certificate for the domain usa.iso-50001.info was installed on the IP 216.218.228.91. Finished SSL Install Process for usa.iso-50001.info (www.usa.iso-50001.info).

His IP had already become blocked again since he had another 300ish connections in 9 hours. I unblocked it again, and whitelisted his account. It's really not that big of a deal to open that many FTP connections as long as everyone doesn't start using this crazy htmlkit client and doing the same thing. I imagine if several hundred people were all doing the same thing at the same time FTP would become so bogged down that no one would be able to connect at all, and that's the reason behind our automated systems denying access to FTP overusers.

As you can probably imagine offering all of these features and 99.8%+ uptime and all this great customer support for free can -- and often does -- lead to people trying to take advantage of it. Like Shinryuu said the only thing we really limit is disk space so a lot of people get the infinitely brilliant (sarcasm) idea that if they create an unlimited number of accounts they can have unlimited disk space too. We don't have unlimited disk space to offer on our servers, nor do we have an unlimited amount of cash on hand to keep adding more and more hard drives each time we start to get low on space. Probably because we offer our service for free. So, if someone ties up our whole hard drive with 10 gigabytes or whatever of their random data it isn't really fair to all the other users who are following the rules, and now no longer have any space left for their legitimate websites. I explain all this because in order fairly enforce a rule one must fully understand the reason for the rule to exist in the first place. I can understand why it would be more attractive of a deal for your client to be able to take the website you set up and created for him, and if he no longer wants you to maintain it he can find someone else to maintain it for him or even maintain it himself. If you and your client want to have separate accounts that are both logged into and maintained (for now) by you we can allow it, but there will be a few extra stipulations: PM or Email me the following information about yourself: First name, last name, address (home or business), business name (if address is business), email address, and phone number. PM or Email me the following information about the client: First name, last name, address (home or business), business name (if address is business), email address, and phone number. No crosslinking of data files between accounts. A small "created by soandso" signature link and one image is fine, but hosting 500 MB of videos, images, or whatever on the second account would violate the multi-account rule explained above. Only the Heliohost staff (moderators and administrators) would have access to the personal info, and we would simply use it to verify that you are indeed two separate people. We never sell or distribute in anyway any personal information that we receive about our accounts. Obviously, you'll want to make sure your client is ok with you providing his information, or he can provide it himself directly. If you or your client would like to email me the data let me know and I can PM or email you the email address to send it to. If you go ahead and PM me the data make sure you remember to post on this thread letting me know that I have a new message because otherwise I will never check it. Finally, I would like to explain why I am willing to take on this extra work in order for you to create a second account for your client. Heliohost spends exactly $0 on advertising. All of our advertising comes from word of mouth, and social media. You are doing exactly what we need to grow and evolve: You found us, decided we were pretty decent, and now you're telling others to try us out too. If you know anyone else that needs what we offer feel free to tell them too. If they are a criminal, a scammer, or a silly kid that thinks it's funny to try to crash our servers you can just give them a smack for me and tell them to try some other webhosting, but if they aren't any of the above we'd appreciate the referral.

What do you use your account for? Merged the prof73 and hs128 threads since it's one person who owns all of these accounts anyways.

Just out of curiousity what FTP client are you using? Most clients just open a couple FTP connections and then can transfer thousands of files through those open connections without closing and starting a new connection. There is even an automated weather station that we host that opens a new FTP connection every 5 minutes or so to update the website and that only results in about 300 connections per 24 hours. The reason I ask is the more information we can get the better we can fine tune our systems to allow normal usage while still blocking the hackers and bots.

You already created an account with the username 'bradyj' on April 2nd.

Thanks for posting about this. I too had noticed a lot of annoying popup username/password boxes since a recent cPanel upgrade on Johnny. I just hit cancel on the popup and it would just log me in as normal. Since you posted this topic I did a little research and found the option that controls those popup boxes. It turns out that having those popups enabled actually decreases the security of the server. So, they are annoying as hell AND they reduce security. Yeah, not a tough decision to disable the crap out of them. I'm a little confused why they got enabled during the update in the first place, but they are disabled now. Let us know if you're still having trouble logging in.

Your IP was blocked on April 4th for connecting to FTP 674 times in less than 12 hours. It's fine to connect to FTP that many times if you have a legitimate reason, but you should let us know in advance so your IP won't get blocked. Generally when we see that volume of FTP connections coming from one IP address that quickly it indicates a brute force attack to try to gain illegal access to data on our servers. I have unblocked your IP address so your site and cPanel should now be accessible to you again. If you expect this volume of FTP connections to continue in the future you should post to let us know what you use all those connections for and that way we can whitelist your account for unlimited FTP usage.

Oh, if you post a link to the code I could take a look at it.

No problem. I'll flag it as answered then since it sounds like you're on the right track now. If you don't mind taking the time to post again it might be useful for others if you were to show us your postgresql connection code once it's working.

Does it give you any useful error messages? Also, another user had questions about connecting .NET to MySQL so I posted these test files for him. It will be fairly similar to connect to PostgreSQL so it might help you too.

You could download mybb from their website http://www.mybb.com/downloads and install it. I just tested softaculous install of MyBB on Stevie and Johnny and both installations worked perfectly. Have you tried a different browser?

PM sent with explanation.

/home/vaidya/public_html/images/license1.php

Well, it looks like cPanel will probably include built in support for MariaDB eventually. Take a look (and if you want to create an account and vote for it) at the MariaDB feature request http://features.cpanel.net/responses/as-a-server-administrator-i-want-mariadb-support-so-that-i-can-accomodate-both-innodb-and-noninnodb-users If you look at the list of all feature requests sorted by most votes http://features.cpanel.net/responses/ideas/status/all#page1 you can see that MariaDB is the 7th highest voted request. This thread https://forums.cpanel.net/f145/mariadb-optional-mysql-replacement-case-50050-a-190492.html started in November 2010 discusses whether or not to add MariaDB to the officially supported cPanel software.

I don't know what there is to be disappointed about. Our terms of service http://wiki.helionet.org/Terms clearly states our policy on spam: If a person filing an official report through all the official channels to let us know that they received an unsolicited email that came from our server doesn't fit the description of "spam", I don't know what does.

And did they work?

The abuse report was investigated. A msn.com email user reported the email as spam. The email originated from our server. The account that the email originated from was located and suspended.

Alright, I'll unsuspend you this one time, but you've got to understand how serious this is. If we don't take action and respond to abuse reports like this then the entire server could get shutdown along with all the thousands of accounts hosted on it. Be very careful who you send emails to, and if they request that you don't send emails to them you must immediately comply. If this Maon/Hector guy just thinks it's funny to report your emails as spam then you can give him a smack for me too.

That means java is not enabled on your account. You can request java to be enabled by posting here http://www.helionet.org/index/forum/74-java-requests/

You may, but cPanel won't let you park a domain that doesn't use our nameservers. In order to host a domain with Heliohost that doesn't use our nameservers you will need to use this tool http://www.heliohost.org/home/support/scripts/domain

Ok, Johnny InnoDB appears to be back online and working now. mysql> show engines; +--------------------+---------+----------------------------------------------------------------+--------------+------+------------+ | Engine | Support | Comment | Transactions | XA | Savepoints | +--------------------+---------+----------------------------------------------------------------+--------------+------+------------+ | MyISAM | DEFAULT | MyISAM storage engine | NO | NO | NO | | MRG_MYISAM | YES | Collection of identical MyISAM tables | NO | NO | NO | | MEMORY | YES | Hash based, stored in memory, useful for temporary tables | NO | NO | NO | | BLACKHOLE | YES | /dev/null storage engine (anything you write to it disappears) | NO | NO | NO | | CSV | YES | CSV storage engine | NO | NO | NO | | InnoDB | YES | Supports transactions, row-level locking, and foreign keys | YES | YES | YES | | ARCHIVE | YES | Archive storage engine | NO | NO | NO | | PERFORMANCE_SCHEMA | YES | Performance Schema | NO | NO | NO | | FEDERATED | NO | Federated MySQL storage engine | NULL | NULL | NULL | +--------------------+---------+----------------------------------------------------------------+--------------+------+------------+ 9 rows in set (0.00 sec) I also tested out a couple InnoDB databases, and I was able to use them, select from them, etc. There are still a few warning messages about InnoDB popping up in the error log though. Just let us know if you're still having any issues with this. I would also suggest converting to the default engine, MyISAM, as it has better crash recovery and if you all had been using it instead of InnoDB there wouldn't have been any MySQL downtime for your site after the Johnny crash. Of course, that said, the chances of Johnny crashing like that again are rather slim.

Now that you can log in you might want to verify that your contact email address is correct.

The last login to that account was about an hour ago from the same IP address you've been posting from. If you can log into your account you can change your own password using this link http://johnny.heliohost.org:2082/frontend/x3/passwd/index.html If that doesn't work let us know and we can do a manual password reset for you.