Krydos

It's always a bad idea to use a contact email address that is hosted on the account that you're creating on our servers. It causes issues like this one where you lose access to everything and can't regain it without a lot of help. We recommend using some sort of reliable external email address such as gmail, etc. Once you regain access to your account it might be a good idea to change your contact email address so this doesn't happen again in the future.

Granted.

You must first set the nameservers to ns1.heliohost.org and ns2.heliohost.org before you can add a domain. http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=HOSTINGGURU.TK&rec=NS

Is your website illegal in Iran?

Please post the following information: Your cPanel username Your main domain The server that you are on

Does it work when you login at http://heliohost.org/ ? As far as emails go you should get one when you sign up, and one more when your account is created. When you create your forum account you get one more email to validate your email address. Anyways, since your last login is about twelve hours ago I'm going to mark this solved. If you have any other questions or issues feel free to post.

Does it work now?

What domain are you trying to add?

Was it blocked when it was assigned to your account?

Does it work now?

Your account is showing up as clean now. Thank you for taking care of this.

The offending file has been deleted and your account has been unsuspended. If you're curious the file was: /home/med/public_html/uploads/bie.jpg This is just a guess based on the folder name, but it might be beneficial to you to restrict who can upload files to your account to prevent future suspensions for malware.

The recommended way to run perl scripts is either as a cgi, or by starting it with a cron job. Just make sure you don't exceed 2 cron runs per day or use up too much system resources. Either will get your account suspended.

mod_perl requires a full recompile of apache. It will be considered during the next Johnny rebuild.

Java is removed from inactive accounts. Since you let your account go inactive after you got java it was removed to make room for people who were still actively using their accounts.

The first step is requesting java for your account by posting at http://www.helionet.org/index/forum/74-java-requests/

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

I don't know where the phishing thing came from. Byron must have been looking at the wrong account. The account sona isn't suspended.

Dedicated IP granted.

Your account is showing up as clean now. Thank you for taking care of this.

We can assign an IPv4 dedicated IP address. What makes you think we cannot? Let us know if you still want the refund, but we're unsure what makes you think we cannot provide a dedicated IP.

This http://wiki.helionet.org/C%2B%2B/C_as_CGI might also be useful.

The account, pbrack, has been unsuspended.