Krydos

Solved topics are automatically closed after about 48 hours. Unsolved topics in customer service are closed after about 7 days of inactivity. Questions are never closed. Just open /home/hooper/public_html/.htaccess and copy/paste in the code. You can backup the file first to save your working copy as something like .htaccess.old so you can restore it if it doesn't work the way you want. Worst case scenario with editing .htaccess files is you get a syntax error and your site shows a 500 error. The reason the account was deleted was because you never logged into it. When you lost that domain and you asked me about it I told you to log into the account by visiting http://heliohost.org/ and logging into cpanel at least once every 30 days. Since you failed to do that the system flagged the account as inactive and sent you an email letting you know, and after several months of inactivity the oldest inactive account are deleted to make room for active accounts. You could have kept the account active without a functional domain forever if you had followed my instructions. Sure. The dedicated IP address covers all the domains on that account. Your SSL certificate may not cover all the domains though. If your purchase a more expensive certificate, like a wildcard certificate, you can have SSL on all of your subdomains like store.lisanet.com, forum.lisanet.com, blog.lisanet.com, images.lisanet.com, etc. The standard (least expensive) certificates only cover one domain regardless of how many domains happen to be hosted on that IP address. That's the reason I originally set you up with two accounts because you wanted to have SSL on two unrelated domain names so you needed two accounts each with their own unique IP address.

This support request is being escalated to our root admin.

The account zept has been unsuspended.

Here is your cpu and memory usage as a rank amongst other users on your same server. 1=highest 4=three users are higher than you, etc. Larger numbers mean less load and less chance of being suspended. date cpu mem 1-26 9 5 1-25 8 5 1-24 8 5 1-23 14 4 1-22 17 5 1-21 10 8 1-20 11 8

Is it working now?

Java isn't enabled on that account. In order to use Java/JSP you must

LMGTFY: https://docs.djangoproject.com/en/1.3/intro/tutorial01/

Is it working now?

The folks over at incident@nsc.org.my were being really annoying and sending multiple email reports about http://cybercrookz.sembang.my/ They wouldn't explain what was important to take down three words of text, but to get them to shut up we just suspended your website. You can contact them directly and ask what the issue is if you want. Your account has been unsuspended.

You must have deleted some files then because your public_html is currently using only 124 MB. Sometimes it takes time for cPanel to update the usage after you delete files.

Yes, there is. Create a post on these forums stating your username, domain, and server and ask for a load report.

Both MySQL and PostgreSQL are working fine for me on Stevie. Can you post a link to a test script that fails to connect to "SQL"? What error messages (if any) are you getting?

You don't need the assistance of a staff member to extract a .zip file. Simply upload the .zip (which you've already done) and click "File Manager" in your cPanel. Browse to your file, highlight it, and click the "Extract" button.

Here is everything that is in all of the log files regarding your application: manager.2014-01-22.log:INFO: HTMLManager: start: Starting web application '/sunjapan_sample' manager.2014-01-22.log:SEVERE: FAIL - Application at context path /sunjapan_sample could not be started manager.2014-01-22.log:org.apache.catalina.LifecycleException: Failed to stop component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/sunjapan_sample]] manager.2014-01-22.log:Caused by: org.apache.catalina.LifecycleException: Failed to stop component [ProvisioningWebappLoader[/sunjapan_sample]]

If you want to delete your account here is the link to visit http://www.heliohost.org/home/support/scripts/delete Although editing a single file seems a lot easier than creating a new account.

Stevie is currently running postgres v9.0.7 http://www.heliohost.org/home/signup Do you need asp.net, java, or ror? If no it might be quicker for you to switch servers.

No, nothing changes in your cPanel. The easiest way to tell if java is enabled on your account is to try to execute a simple .jsp script. If the script shows the source like a .txt file or something would then java isn't enabled. If the .jsp file executes the code then java is enabled.

Here is your cpu and memory usage as a rank amongst other users on your same server. 1=highest 4=three users are higher than you, etc. Higher numbers mean less load and less chance of being suspended. date cpu mem 1-24 4 1 1-23 6 1 1-22 9 1 1-21 8 1 1-20 5 1 1-19 1 1 1-18 4 2 Obviously memory usage is what got you suspended.

The problem isn't with php or your account. The problem is with /home/snwast/public_html/.htaccess Try renaming that file to something else, or editing it to correct the syntax error.

That .war could not be deployed. FAIL - Application at context path /sunjapan_sample could not be started FAIL - Encountered exception org.apache.catalina.LifecycleException: Failed to stop component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/sunjapan_sample]]

It sounds like you're confusing disk space usage with memory usage. If you remove some large file from your account you will gain back disk space. Php memory usage has more to do with how much memory each php script requires to execute. Using less variables, and storing less data into memory will reduce how much memory php requires. For instance, if you need a value out of a 50x50 table and you load the entire table into memory to get the one value it will use a lot more memory than simply loading that same value into a single variable instead of a large table. Optimizations like that will reduce php memory usage. Try searching google for other ideas you could try.

Java and .jsp only works on a limited number of accounts at a time that have java enabled. Once java is enabled on your account there will be a post made on your request thread http://www.helionet.org/index/topic/18203-request-for-java-rajugiri/ Please don't make duplicate requests since it does you no good, and just wastes our volunteers time for having to delete them.

You don't have to keep trying over and over. Signups on Stevie are limited by number each day to help keep that server fast and stable and have a high uptime. You can see when signups reset with this link http://bybyron.net/helio/sign-up.php and you just need to create an account before they fill up for the day which is usually 3-12 hours after signups open. You can tell how long signups on Stevie were open each day for the last several years with this link http://heliohost.grd.net.pl/monitor/

That server load is the whole server, not just your account. If you're curious or worried that you may be causing too much load just create a new thread in the customer service forum asking how your load is.

The account shinx has been unsuspended.