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Everything posted by Krydos
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Johnny's php 7.2 now has bcmath installed so your site is working now https://krydos2.heliohost.org/72/phpinfo.php
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Good catch. I must have checked the wrong box. MultiPHP Ini was checked, and MultiPHP Manager was unchecked. It should have been vice-versa.
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You're actually using php 7.2...
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Bcmath is already installed on Johnny's php 5.6 https://krydos2.heliohost.org/56/phpinfo.php
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[Inactive] Not suspended yet, but I think I will be
Krydos replied to Atasco Osage's topic in Suspended and Queued Accounts
As soon as I started to actually read it I realized it was all a joke, but the problem is we suspend dozens of real scam sites like that per day so we generally just suspend without really looking at it closely. -
[Inactive] Not suspended yet, but I think I will be
Krydos replied to Atasco Osage's topic in Suspended and Queued Accounts
It's a comedy/parody site with a really unfortunate name for our automated security scans. It sets off ALL of the red flags. -
Your account was created 27 minutes ago. Since you picked the Johnny server it could take up to 2 hours for your website to start working.
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I did one of our very infrequent software updates on one of our servers, and it temporarily broke a few things. The reason you couldn't log in is because I updated a package called openssl which resulted in our main website not being able to communicate with the other servers. Everything would result in an invalid login error, and password changes would fail as well. Another side effect of the update was the system clock got way off for a while resulting in erroneous warning messages about inactivity. The clock has been updated back to reality so that should be fixed as well. Thanks for reporting these issues. Let us know if you find anything else odd happening.
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Thank you for reporting this issue. It turns out a simple software upgrade on one of our servers broke the login system so everything resulted in a failed login error. It should be working again now.
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[Solved] Can't log in/can't change password
Krydos replied to gawmonster's topic in Customer Service
Thank you for reporting this issue. It turns out a simple software upgrade on one of our servers broke the login system so everything resulted in a failed login error. It should be working again now. -
Thank you for reporting this issue. It turns out a simple software upgrade on one of our servers broke the login system so everything resulted in a failed login error. It should be working again now.
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Thank you for reporting this issue. It turns out a simple software upgrade on one of our servers broke the login system so everything resulted in a failed login error. It should be working again now.
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Thank you for reporting this issue. It turns out a simple software upgrade on one of our servers broke the login system so everything resulted in a failed login error. It should be working again now.
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Yes, that's because we have to assume it's just one person with two accounts until some evidence to the contrary is presented.
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You could provide some secondary form of identification, rather than just an email address, like a scan of a drivers license or something like that if you want to volunteer an idea. It's only happened a couple of times in the last 13 years so we don't really have an official policy on how to handle it. Even if you are two different people with separate accounts you won't be able to do things like link to a file hosted on the other person's account. The most common reason people create multiple accounts is to get around our disk space limit, but since we offer a way to upgrade your account to get more storage it's better for you to do it the right way rather than risk suspension of all of your accounts.
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You were blocked for trying to log in to cpanel too many times with the wrong username/password. If you login at https://www.heliohost.org/login/ this won't happen again. Unblocked.
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The account nurwaka1 has been unsuspended, and all other accounts will delete automatically over time.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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Remote access enabled.
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What is the database name?
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[Inactive] Not suspended yet, but I think I will be
Krydos replied to Atasco Osage's topic in Suspended and Queued Accounts
Thanks for the warning. It still might get suspended by someone else, but I remember you. -
The reason you were getting a 404 error is because your account was not finished being created yet. It can take up to 2 hours on Johnny for a new domain to start working. On Tommy new domains start working immediately. You're now getting a 500 error, but that is because your file was uploaded with dos line endings. Since we run Linux your cgi files have to have Linux line endings not dos (Windows). The easiest way to do this is to create the file with the cpanel file manager instead of creating the file on your windows computer and uploading it. This is the method that the tutorial you linked has you do it. You can also download a windows editor that understands line endings. I've never used it myself, but I've heard Notepad++ can do that. Here's the modules you requested https://krydos2.heliohost.org/cgi-bin/modules36.py
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Ioncube loader cannot be enabled on a shared hosting plan such as yours because it is too frequently used for illegal scripts. If you would like to use a vps instead https://www.heliohost.org/vps/ ioncube could be installed for just you without having to worry about other people abusing it.
