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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Nope, I just deleted it as soon as I found the problem, and suspended your account that caused the issue. Off the top of my head I sort of recall it being roughly 50 files totaling a little over a gigabyte of space.
  2. To be completely honest, there are literally gigabytes of logs and they are all a jumble of like 40 different deployed .wars and most of the lines in the log files don't even state which .war they originated from, etc. etc. You're much better off writing your own log files to your own home directory or testing this on your home pc because there's not a lot I can do for you even if I wanted to. That said I found one severe error that MAY belong to your application. I don't even know for sure. I PM'd it to you even though there is a chance it may be private information from someone else's .war. In the future if you can be a little more specific or give me some string to search for maybe.
  3. Done. You should now be able to log in and your website should start working within 2 hours.
  4. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  5. Is it working now?
  6. Which version of php are you using?
  7. Done. You should now be able to log in and your website should start working within 2 hours.
  8. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  9. I'm not sure what you mean by java8. Tommy runs Tomcat 9.0 on Java 1.8. Johnny runs Tomcat 8.5 on Java 1.8. Eventually Johnny will be upgraded to Tomcat 9.0 as well though. EDIT: It looks like you probably mean Java 1.8 not Tomcat 8.0 like I was thinking https://www.quora.com/Do-Java-1-8-and-Java-8-refer-to-the-same-thing
  10. Unblocked. It was because you tried to log in to cpanel with the wrong username and/or password too many times. If you login at https://www.heliohost.org/login/ this won't happen again.
  11. That IP address is not blocked in the firewall.
  12. Done. You should now be able to log in and your website should start working within 2 hours.
  13. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  14. Chart has been installed on Tommy's perl.
  15. It looks like it's working again now. Having one nameserver down generally isn't going to affect the uptime of anyone's website, as long as at least one nameserver is up. The reason for two or more nameservers is to have 100% uptime of a least one of them being up. Having a nameserver down just means that the working nameserver is going to have to work twice as hard to answer all the requests. One of the nameservers going down won't make your site redirect to an old server, unless there is some caching issue going on and you just recently changed to our nameservers. The old wrong cached value should expire on it's own within a day or so. Usually less.
  16. Unarchived. Your username had to be changed to nazabal2.
  17. Do you mean Tk::Chart (1.22)
  18. What ip does it say when you go to https://www.heliohost.org/ip.php ?
  19. Deployed.
  20. Done. You should now be able to log in and your website should start working within 2 hours.
  21. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  22. Your site https://andrews-giveaways.tk/ is working for me.
  23. Yes, reply to this post when you're certain the issue is fixed and I will remove the block preventing your account from deploying a .war. Once the block is removed you'll be able to use the java page in cpanel to deploy as usual.
  24. It's possible your ip got blocked in the firewall. Does it say you're blocked when you login at https://www.heliohost.org/login/ ?
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