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Posts
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Everything posted by Krydos
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The email address nick.teeuwen@nicksoftcorporation.nl has been deleted from your account.
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[Solved] SSL Not Configured error, even though it has been configured.
Krydos replied to madspace's topic in Customer Service
SSL on this domain is working now https://www.sslshopper.com/ssl-checker.html#hostname=imdbot.com- 5 replies
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- SSL not configured
- ssl
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(and 1 more)
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The website password reset failed because your account was suspended for inactivity at the time. In order to reset the password you must first reactivate your account.
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Removed.
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Deleted.
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[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
Mentioning that you're connecting to a remote mongodb database would have saved me like 45 mins. All outbound ports are closed unless you request access. The reason any pages with database connections are timing out is because you never requested permission to access a remote database so the firewall is blocking you. I'm honestly a little annoyed with you right now for wasting my time. -
[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
What is the url of your nodejs page? -
Remote access enabled.
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There you go https://krydos.heliohost.org/cgi-bin/modules37.py
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- tommy
- matplotlib
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[Solved] Root Admin Help - Modules Installations needed
Krydos replied to painless's topic in Escalated Requests
There you go https://krydos.heliohost.org/cgi-bin/modules37.py -
The VPS appears to be fully booted up and running fine, however SSH isn't responding at all. This usually means the firewall is blocking SSH or the sshd process isn't running. Either way I will need the root password to log in and attempt to fix it for you. DO NOT SEND THE PASSWORD TO support@heliohost.org Everything sent to this email address is posted publicly for our community to assist with support. Please send the root password to the email address that you originally received your credentials from. Thanks.
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Unarchived.
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Remote access enabled.
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Remote access enabled.
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[Solved] can php extention bz2 be enable for my website?
Krydos replied to mudiaga's topic in Escalated Requests
The extension bz2 has been installed on Ricky's php 7.2. https://krydos1.heliohost.org/72/phpinfo.php -
Remote access enabled.
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Unarchived.
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Someone was using 887% more memory than the second highest memory usage account. When someone uses that much memory it causes the whole server to run out of memory frequently, and when the server runs out of memory you are more likely to see 500 errors. Also keep in mind that if your software uses a lot of memory, like bloated wordpress, the same thing can happen. I'm a little surprised Joomla is showing so many 500 errors, because it's usually pretty light on the memory usage. Maybe he has a lot of plugins installed or something.
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If you're curious, and for anyone who searches and finds this topic, the reason you didn't automatically receive an invite is because you didn't donate with the link at https://www.heliohost.org/tommy/ Thanks for the donation, I have manually sent the invite.
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Merged duplicate topics.
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[Solved] SSL request on equivalent subdomain to addon domain
Krydos replied to forlorn's topic in Customer Service
What is the domain?- 2 replies
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- 1
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- addon domain
- SSL
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Remote access enabled.
