Krydos

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator If you wish to receive email notifications of replies to your posts please either click the "Follow this topic" button in the top right and make sure your notification settings are set to email you, or you can email support@heliohost.org instead.

It stopped working because you changed your main domain. Deployed. http://gustavolobato.com/supporter/ It's still not going to work because your new main domain isn't working. Make sure your nameservers are set to ns1.heliohost.org and ns2.heliohost.org https://bybyron.net/php/tools/dns_records.php?domain=gustavolobato.com&rec=NS

Chinese New Year https://en.wikipedia.org/wiki/Chinese_New_Year is less than a month away!

What target framework are you using? Keep in mind that since you picked the Johnny server only up to asp.net 3.5 is supported. Tommy supports up to asp.net 4.6. My guess is you're targetting a framework higher than 3.5.

Is your php file permissions 644?

You can do this yourself at https://ricky.heliohost.org:2083/frontend/paper_lantern/contact/index.html

Remote access enabled.

Trying to connect to mysql shouldn't be getting you blocked for cpanel logins. Make sure you're logging in at https://www.heliohost.org/login/

Unblocked.

https://wedropshipall.com/ is working for me.

http://ishoham.com/ works for me now. Please clear your browser cache. You can do an A record, or a subdomain or something for ftp, but it's completely unnecessary and just using tommy.heliohost.org is better. You'd have to contact google support about that. You said "Please send me the MX Entries for Google Apps." so I simply googled "MX Entries for Google Apps" for you and posted the resulting link.

You're on Tommy now. http://b0ardface.heliohost.org/ If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thanks for the donation. We really appreciate it.

For remote mysql use the host johnny.heliohost.org not localhost. Mysql is also on port 3306 not 8100. As far as the arabic letters showing up as ? marks, make sure your collation is set to utf8_general_ci with phpmyadmin

Moving...

Deployed. http://supporter.gustavolobato.com/supporter/ It looks like you have a redirect to google for some reason so you'll need to remove that before it will actually work.

This is your last chance to do this yourself. If you fail to remove the malware during the next 24 hours an admin will wipe all of the files from your account. Are you sure you're ready for your 24 hour window to begin?

Deployed. http://bfpsw.heliohost.org/JAW/

Done. You should now be able to log in and your website should start working within 12 hours.

Unblocked. It looks like it was failed SFTP logins that got you. Make sure your saved credentials are correct in your FTP client.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Restarted.

Deployed. http://bfpsw.heliohost.org/JAW/

Set your nameservers to ns1.heliohost.org and ns2.heliohost.org if you want us to help you with this issue. Use tommy.heliohost.org as your ftp host. https://support.google.com/a/answer/33915?hl=en It depends on what kind of backup it is. If it's a full backup then there is a folder within the backup named public_html whose contents should be extracted to the public_html folder on your new account. We recommend extracting the backup on your home computer to see what kind of backup it is.

Done. You should now be able to log in and your website should start working within 12 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...