Krydos

This happens sometimes when someone installs a broken ssl certificate instead of using autossl. Usually it's a cloudflare certificate, but this time it was a sectigo. Once that certificate is deleted apache will restart on it's own again. This only ever happens on Ricky though, so there must be some error checking in newer versions of cpanel that prevent the whole system from crashing from one screwed up certificate. Anyways, it's been unstuck. Thanks for noticing.

Your account was archived not suspended. Suspended implies you violated our terms of service. Archived just means you didn't log in for a long time. Unarchived.

Unarchived.

The country >>>IS<<< the problem. The governments in the countries that see this kind of rampant illegal activity do nothing to prosecute the criminals, and in some cases go to great lengths to protect their criminals. Correct. All countries have good and bad citizens, but the reason you don't see this kind of abuse from US, Canada, UK, Australia, etc. is because their governments are willing to prevent these kinds of crimes. If Nigeria and Indonesia would actually throw these people in jail it would scare the rest of the criminals into behaving like reasonable humans.

Are you using python2.7 or python3.6?

The next issue I see is that file isn't executable on its own. You need to make it like you did in the cron subprocess.Popen("/usr/local/bin/ea-php72 /home/roguitar/public_html/chat/server/websocket_server.php")

It's hard to say for sure what the issue is with so little information, but since you picked the Johnny server it could be high load or downtime. Johnny is our experimental server, which means he's only suitable for experimenting on. If you need a fast website with high uptime we recommend Tommy. To give you some numbers, for the last week Johnny has had 90.91% uptime, and Tommy has had 99.89% uptime. That's quite a difference, and could explain seeing errors like that roughly 10% of the time on Johnny.

Remote access enabled.

The power outage was 43 days ago. I don't see how that could have anything to do with your site today.

The account habarly has been unsuspended. Let us know once it's deleted and we can unsuspend the other account.

Unarchived.

Unarchived.

You took too long deleting one. Now only one can be unsuspended at a time. Which one do you want?

We strongly recommend not using wordpress for this and many other reasons. Wordpress is really bloated which means it uses a lot of memory which results in a lot of those out of memory errors. If you refuse to get rid of wordpress you could try disabling plugins that you don't need. Most free wordpress plugins are just backdoors for hackers to set up a phishing site on your domain anyways. Also, I recommend using the latest version of php which is 7.3 on your server. Php 7.3 on Johnny has a 64 MB memory limit, where as php 7.2 on Johnny has a 32 MB memory limit. Switching to anything other than wordpress is the best solution though.

You'll have to use whatever backup you may have taken prior to the hacker getting access. We can't allow you to have any information from the hacked account because we may as well be giving out stolen credit card numbers, etc. to you if we were to unsuspend it for you. We're holding the account as evidence for law enforcement.

Remote access enabled.

First of all, you keep mentioning that you donated $1. Some of the people on Tommy have donated $500, so do you think it's fair to them for your account to cause downtime for their website? Since we've given you 3 chances already to fix the issue, and you have failed to do so I'll provide some options for you. Please pick whichever option works best for you: 1. Stop using wordpress entirely as Wolstech instructed. 2. Convert your wordpress install to a static site using something like this https://hostadvice.com/how-to/how-to-convert-a-wordpress-site-to-a-static-html-website/ 3. Purchase and move your wordpress site to a vps where your load won't affect the other thousands of users. https://www.heliohost.org/vps/ 4. Agree for us to move your account to Johnny. Please let us know your decision as soon as possible.

I had it as pophead for some reason. I don't know where the s went. Must have been a copy/paste failure. Try now.

This is the third time you've been suspended for high load. What have you done to correct the issue?

Remote access enabled.

Well, first of all you're username is 'roguitar' not 'username' so that part of your script isn't going to work until you enter your username like the comments say.

@sohamb03, Merged. Thanks. @Kev, https://wiki.helionet.org/management/uploading-files

Pick one account and delete the other. Then change the password to something that your brother knows. Then you can both log in to the same account. One account can host as many domains as you want.

Done. You should now be able to log in and your website should start working within 2 hours.