Krydos

You might want to whitelist @heliohost.org emails to be delivered to your inbox. The inactivity warning emails comes about 2 days before your account becomes inactive from no-reply@heliohost.org. Then you get another email right before your website gets disabled for inactivity. If you want I can send you a test email to make sure you're receiving them.

Users are not allowed to edit php.ini on our shared hosting because then they would be able to allow dangerous php functions like exec() that we have disabled. If you need direct access to edit php.ini you may do so on one of our VPS plans where you have the entire server to yourself and have root access to change any of the settings. https://www.heliohost.org/vps/ Imagick has a tendency to fill the /tmp directory and crash the server, so we only enable it on 1 PHP version per server at a time. Right now it's enabled on Tommy's php 7.3. https://krydos.heliohost.org/73/phpinfo.php If you want to use imagick I recommend you change your php version to 7.3. The default php version on Tommy is 7.2 so that is probably what you are currently using. To change the version click the Multi-PHP button in cpanel. Yes, we plan to add php 7.4 on Tommy before much longer. There is no set date for it though.

Unsuspended.

Unarchived. I have increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-08. Let us know if there is anything else we can help you with. Thank you so much for your donation!

Did you not get the email I sent from my personal heliohost.org account?

Unarchived.

The domain christian.heliohost.org appears to be working fine. If you want to host a site upload your files to /home/kiki/public_html/ The domain christianenremoto.tk doesn't appear to have any nameservers set. You can set your nameservers to ns1.heliohost.org and ns2.heliohost.org on freenom's website. If you use our nameservers we can provide support. If you use cloudflare's nameservers you'll need to contact them for support instead of us because we won't be able to troubleshoot anything for you anymore. You can check your current nameservers with this link https://dnschecker.org/#NS/christianenremoto.tk

The account elvinson has been unsuspended.

Ahh, yeah. That would do it. Are you not receiving the warning email several days before your account goes inactive?

Unblocked. It was for failed IMAP logins which means you have the wrong credentials saved in a mail client somewhere. You might want to stop that mail client from connecting or you will just end up getting blocked again.

It looks like your new domain is working already. You have a forced redirect to https though. Sometimes that can cause autossl to fail. You might want to remove the redirect until ssl is set up.

Unarchived.

It looks like you successfully changed your main domain, and it's working.

Unarchived. I happened to notice that your main domain is currently set to noone.helio.org. We don't own the domain helio.org, and I doubt you do either. Perhaps you meant to type noone.heliohost.org? If so you should change your main domain.

I actually emailed you to try to figure out who that donation came from. You use a scott_ email address on the donation that we don't have in our system. I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-02-06. Let us know if there is anything else we can help you with. Thank you so much for your donation!

The real problem here is you set your nameservers to ns1.heliohost.com and ns2.heliohost.com. That's not our domain. You said it right in your forum post, but set it wrong on freenom's website.

I looked in the error logs and this is the cause of cloudflare plugin not working for you PHP Fatal error: Uncaught GuzzleHttp\Exception\ClientException: Client error response [url] https://api.cloudflare.com/client/v4/zones/?name=ojplanet.ga [status code] 403 [reason phrase] Forbidden in /usr/local/cpanel/3rdparty/php/73/lib/php/cloudflare/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php:89 That means cloudflare is refusing a lookup on your domain. When I try it on my account with my domain it works. Perhaps there is something about ojplanet.ga that cloudflare doesn't like? I recommend contacting them to find out why their server is giving 403 forbidden error.

Try these settings: SFTP host: tommy.heliohost.org SFTP port: 1342 SFTP protocol: SFTP SFTP logon type: Normal SFTP Username: kiki SFTP password: <same as cpanel>

See https://www.helionet.org/index/topic/41281-hh916862-how-to-access-to-wordpress-cpanel/?p=179535

The domain christian.org was, unsurprisingly, registered in 1997, and it's highly unlikely that you're the one who registered it. That domain isn't available for sale right now, but my guess is it would go for hundreds of thousands of dollars if the owner was to sell it. Pretty much every mega-church in the world would try to buy it. Perhaps you meant to type the available free domain christian.heliohost.org? If so you can change your main domain with this link: https://www.heliohost.org/classic/support/scripts/domain

Unarchived.

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179522

You're on Tommy now. Thanks for the donation. Also I wanted to let you know that since you've mentioned wordpress a few times now, you need to keep an extra close eye on your account load https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php Try to keep both of those bars low. Wordpress causes massive load compared to any other software you could install even if you hardly get any traffic.

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179515

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179515