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Ashoat

Chief Financial Officer
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Everything posted by Ashoat

  1. Right, because I don't have enough stuff to do already, I should probably spend a few hours of my day helping you out with your PHPBB problems. How about you do the research yourself? If they tell you that your administrator needs to do something, let me know. Otherwise, if it's something you can do yourself, then I expect you to do it yourself.
  2. Try again in a little while. The server has bad hours and good hours.
  3. The only way we will lose revenue is if free-webhosts.com deranks us, or if they stop being the first result on Google for pretty much all important free hosting keywords.
  4. There's really no need to change it. Just add it as a parked domain and everything should be okay.
  5. Honestly, I've never used PHPBB. I don't know why it is or isn't working.
  6. Post that in the Contact HelioNet forum and I can install it if enough people think it's a good idea.
  7. You guys are still far behind me EagleMax: try signing up as soon as you can after midnight PST (GMT -8).
  8. I'm sure your account was running the crons. My guess is that Fantastico auto-configured those cron runs for you, ignoring HelioHost's policies. Here's a link to Moodle's documentation on crons. I'm going to go ahead and just remove Moodle from our Fantastico for now. I would go ahead and contact the Moodle folks about how to run their software under our limitations. They will hopefully have some suggestions. For now, I can unsuspend your account if you promise not to configure any crons that break our rules.
  9. You posted in the wrong forum. Is it really that hard, with all the bold, red text? Anyways... okay, killed.
  10. Ashoat

    uri_protocol

    I don't know what you're talking about. What is a "uri_protocol"? We use a number of protocols can be mapped to through URIs, including HTTP and FTP.
  11. Your "index.html" file in your root directory is a small pure HTML file - the favicon HTML should be easy to add to that. As for your forums, you'll need to contact the MyBB folks about that. Most forum software has some HTML customization feature somewhere.
  12. We reset at midnight PST (GMT -8). Sorry for the inconvenience - we need to limit the amount of signups we allow because Stevie can't handle much more accounts at this point.
  13. Are these problems still occurring?
  14. You should be able to use HelioHost just for your MX services. You'll have to have an MX record pointing to HelioHost at your domain host.
  15. Try a *.cgi extension. If neither work, use an AddHandler directive in a .htaccess file.
  16. HelioHost is not a registrar. You can't transfer the domain to us, which is what Intuit thinks you want; however, you can point the nameservers to us. Do what Bill said.
  17. If you have a suspended page, then your account is still on the server. What's your username?
  18. You were breaking our rules in regards to cron runs. They're very clearly outlined in bold, red text on the main cPanel page for cron setup.
  19. No, you were running more than two crons a day.
  20. You hadn't logged into your cPanel for a month, so our system deleted your account. You were sent an email reminding you to log in so your account would remain active.
  21. Yeah, you were overusing cron.
  22. Please PM me the following: 1) HelioHost username 2) Current domain 3) Desired domain 4) Email you signed up with 5) A link to this thread
  23. Ashoat

    Vacation to Europe

    Tyler Menezes is going to help too.
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