paraver

The cron facility (whatever that is) was disabled, as I said I would. I uploaded files, that is all I did. And I'm not whining, I'm leaving. I have found another hosting site with more courtesy and with complete transparency as to conditions and restrictions. Goodbye, and success with your "rules". HP

Hardly a fortnight later, and my site has been suspended AGAIN without any explanation, after uploading a number files to the site (and nothing else!). Hours of work gone again. Incomprehensible. This hosting site appears to be highly unreliable, and its users vulnerable to whimsical deletions and suspensions. People who say what they do and do what they say are trustworhty. That is more than can be said of Heliohost, a far from "sunny" hosting site. HP

ok. domain name: hdho.heliohost.org; username: paraver. JP.

As far as I understand the Moodle crons, they send automatic emails etc., (was not a feature in a previous version, hence my surprise) which I don't do/need anyway. The thing I will do is disable (renaming or removing) the "guilty" cron.php file (which I can find in the directory) so that it won't do any "cronning". All the rest has to do with regular use of dBase and MyPhpAdmin interaction. So I would be happy with the unsuspension, provided of course that the Moodle installation has not disappeared. Thanks for the reply. JP.

Cron stands for 'chronograph'. Normally you set up cron jobs from your cPanel Cron Manager. Cron jobs execute scripts automatically at a preset time that you choose. They can run as often as every minute up to only once a year, but Heliohost only allows two crons, each to run only once a day unless you get permission otherwise. http://en.wikipedia.org/wiki/Cron Never noticed, let alone needed, used or changed the aforesaid cron job facility. This can not be the reason. Cron stands for 'chronograph'. Normally you set up cron jobs from your cPanel Cron Manager. Cron jobs execute scripts automatically at a preset time that you choose. They can run as often as every minute up to only once a year, but Heliohost only allows two crons, each to run only once a day unless you get permission otherwise. http://en.wikipedia.org/wiki/Cron Never noticed, let alone needed, used or changed the aforesaid cron job facility. This can not be the reason.

Would you clarify please. I (as a teacher of English) do not know what cron runs are. The only thing I did was use Fantastico to install the Moodle learning platform (+ a database) and change a few colors and fonts (all facilities provided for by the Moodle software, approved by Heliohost). Absence of malice, of course.

The domain name WAS hdho.heliohost.org... JP

Hello, Yesterday I was happy to use the Fantastico installer offered on site to put into place a Moodle learning platform: a rather urgent matter because my classes start next week. Putting the parameters right took me a lot of work. Today I see that Heliohost has completely erased everything, closed the account and pushed me out, without previous warning or a clear reason. I find this quite rude and uncalled for. Of the possible reasons on the "suspended" page none applies to me (account approved, nth. illegal etc...). And if Heliohost offers the Moodle installation, you are invited to use it, aren't you?? Either you offer a free hosting formula and abide by the conditions that you clearly state, or you don't offer such a formula. But you don't advertise free hosting to attract traffic and then randomly suspend accounts. I would be very glad to know the reason for this unfortunate experience. Thanks. JP.