Ashoat

Is it okay now?

Okay, you should have a new IP within 24 hours.

The disk quota checker script only runs so often. I'm not actually sure what the interval is, though... Has the problem fixed itself by now?

Do you need the dedicated IP for an SSL certificate, or just to avoid being blocked by the Chinese government?

Hmm... if you guys are using SELinux, maybe try disabling that? Also, if you have iptables enabled you'll want to disable that.

The detailed statistics seem to be the same as the basic statistics... UPDATE I fixed it.

No problem

No problem

Okay, I ran those instructions. When I tried to change the symlinks, the new Python broke yum... so I just left it as is. The path to the new Python is /usr/local/python.2.6.2/bin/python2.6.

Okay, you should have a new IP within 24 hours.

Glad everything worked out

"Faishbook", huh? You've been emailing people about this site and it looks suspiciously like Facebook.

I'm not entirely sure what happened. The script said your account was suspended, but it looks like the database record never changed. The script doesn't seem to have died, either... and I can't find a pattern for why your account never got its status changed. Oh well... byron manually unsuspended you. Everything should be okay now.

Okay... you should be able to access your site within 24 hours.

Thanks

I'll keep that in mind next time we rebuild PHP, but I won't be able to enable it at this time

No problem, and thanks for letting us know

A network request analysis in Google Chrome doesn't show any "HTML/Infected.WebPage.Gen" being requested.

I just did an analysis on network requests on the cPanel page, and I can't find anything requesting "skfi.info"...

Closing this thread since it seems resolved.

Okay, you should have a dedicated IP within 24 hours

I'm not seeing any such file in the cPanel web directory. Can you point out exactly where it is, or where you think that I should take a look?

I very much doubt it...

Yeah... we don't have that kind of cash, and I don't have that much time. Besides... I'm not sure how much HelioHost is going to grow.