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Showing content with the highest reputation on 05/21/26 in all areas

  1. Fixed. If you delete the document root folder, you'll break the domain. There are special permissions on those folders that you can't set yourself, so even if you recreate the folder, you still have to contact support to have the permissions fixed.
    1 point
  2. Yeah, that's a lot of emails. Backups 0 MB Emails 728.44 MB Files 245.03 MB Trash 0 MB Logs 23.35 MB PSQL 0 MB MariaDB 0 MB Total 996.82 MB 172K /home/urbanshed.helioho.st/httpdocs 245M /home/urbanshed.helioho.st/urbanshed.in 12K /home/urbanshed.helioho.st/.composer You're at 996 MB out of 1000 MB so you may be able to login quick and start deleting stuff before it goes over the limit again.
    1 point
  3. Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
    1 point
  4. An administrator can check conclusively what is consuming your storage quota, but it's worth noting that any emails or databases you may have also contribute to that same quota. To resolve this issue, you can upgrade your storage at https://heliohost.org/dashboard/, reset your account, or request an administrator delete any excess files.
    1 point
  5. thank you. Working now. Have a great day, you made mine
    1 point
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