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Showing content with the highest reputation on 06/19/25 in all areas
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Related email support case: Morty accounts are exempt from the multiple account policy, so no exception is needed for that. Notes have been added to the account indicating that he gave approval for you to maintain it.1 point
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wow! thanks for your quick response1 point
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Yeah, it's good that you told us first. When people login to multiple accounts they tend to get suspended because you're only allowed to have one account. If your client wants to grant you access to login to their account they can let us know from their own email address, and then you can give us support requests for either account.1 point
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Perhaps an administrator can weigh in on this, especially so you don't get flagged as having multiple accounts. As far as managing DNS records or addon domains, if you want to make requests on his behalf, I'm sure something can be arranged as long as we also get his written permission (either an email or a forum post) to make sure it's okay.1 point
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I've changed your main domain to "noterapida.com.ar" and added "igna.site" as an addon domain. You'll need to create an A/AAAA record or switch to HelioHost's nameservers for noterapida.com.ar to work. Changes should take effect in about an hour.1 point
