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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,708 topics in this forum

  1. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 319 views

  2. transition to plesk

    By _andrewsl,
    • 1 reply
    • 216 views

  3. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 397 views

  4. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 223 views

  5. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 871 views

  6. Change timezone of the database

    By resparkman1,
    • 1 reply
    • 249 views

  7. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 385 views

  8. [Solved] change the main domain

    By streamer,
    • 6 replies
    • 459 views

  9. [Solved] Request account reset masthst

    By masthst,
    • 3 replies
    • 361 views

  10. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 445 views

  11. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 309 views

  12. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 312 views

  13. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 261 views

  14. [Solved] please cancel my account

    By jrwrest,
    • 2 replies
    • 398 views

  15. Not receiving Plesk invite email

    By Bailey,
    • 4 replies
    • 431 views
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