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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Old account - new invite?

    By nimbm,
    • 0 replies
    • 257 views

  2. [Solved] Change DNS Records

    By turinglenditwwe,
    • 4 replies
    • 779 views

  3. please delete my account

    By subarnamajhi,
    • 2 replies
    • 454 views

  4. [Solved] add domain

    By gucabansimon,   
    • 1 reply
    • 355 views

  5. Submitting request for subdomain

    By scutoid,
    • 1 reply
    • 356 views

  6. [Solved] Subdomain

    By scutoid,
    • 1 reply
    • 429 views

  7. [Solved] wipe account

    By npnbss,
    • 1 reply
    • 378 views

  8. account reset

    By gucabansimon,
    • 1 reply
    • 393 views

  9. [Solved] Addon Domain request

    By ismailserin,
    • 1 reply
    • 382 views

  10. Debit or Credit Card Payment Fails

    By ismailserin,
    • 2 replies
    • 487 views

  11. [Solved] Domain Change for Heliohost

    By cassidyhilts,
    • 1 reply
    • 444 views

  12. [Solved] Change domain site

    By ignaciomtds,   
    • 2 replies
    • 505 views

  13. [Solved] I want to add my dommain to my host

    By imranlaoui,
    • 1 reply
    • 397 views

  14. [Solved] New subdomain inclusion

    By ismailserin,
    • 1 reply
    • 399 views

  15. [Solved] add domain bskycheck.com

    By jgoubier,
    • 1 reply
    • 291 views
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