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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,497 topics in this forum

  1. Can't connect to PostgreSQL

    By tiger74,
    • 0 replies
    • 494 views

  2. [Solved] DB Erased after 30 days idle

    By fdevillalobos,
    • 2 replies
    • 366 views

  3. Cannot login on Johnny - Invalid user/password

    By paladino,
    • 1 reply
    • 377 views

  4. MariaDB: Inter-database foreign keys

    By sagnik,   
    • 2 replies
    • 571 views

  5. CREATE NEW SUBDOMAINS

    By orca,
    • 9 replies
    • 860 views

  6. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 421 views

  7. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 588 views

  8. [Solved] Please reset my account, thank you

    By ohyo,
    • 2 replies
    • 393 views

  9. [Solved] Reactive Account

    By bawanthabe,
    • 7 replies
    • 699 views

  10. [Solved] Add a domain to my account

    By jojj2111,
    • 1 reply
    • 374 views

  11. [Solved] Can't create Postgres DB (SQLSTATE[55006])

    By tomaszrozko97,
    • 3 replies
    • 945 views

  12. [Solved] 404 error on newly tommy account

    By karplus,
    • 3 replies
    • 506 views

  13. [Solved] Donation done for Tommy Server

    By karplus,
    • 7 replies
    • 603 views

  14. weird cookie I didn't add

    By kurisotofaa,
    • 1 reply
    • 286 views

  15. [Solved] Add a domain to my website

    By kurisotofaa,
    • 2 replies
    • 385 views
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