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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,758 topics in this forum

  1. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 365 views

  2. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 291 views

  3. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 451 views

  4. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 373 views

  5. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 808 views

  6. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 546 views

  7. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 349 views

  8. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 321 views

  9. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 470 views

  10. SSL/TSL error message

    By skullys,
    • 2 replies
    • 516 views

  11. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 401 views

  12. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 554 views

  13. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 374 views

  14. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 456 views

  15. [Solved] Hosting modifications

    By Guest DmC,
    • 3 replies
    • 435 views
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