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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] Connect subdomains from namecheap

    By cipherdenny,
    • 8 replies
    • 1.2k views

  2. [Solved] how to change main domain?

    By onezoroone,
    • 5 replies
    • 439 views

  3. [Solved] How to add a new domain?

    By yixiwei,
    • 1 reply
    • 314 views

  4. [Solved] Reset my website

    By iptvhost,
    • 1 reply
    • 307 views

  5. [Solved] Add domain

    By juan4558,
    • 1 reply
    • 325 views

  6. [Solved] Domain change

    By mgx,
    • 3 replies
    • 481 views

  7. [Solved] Domain Change Request

    By ardistory,
    • 1 reply
    • 382 views

  8. [Solved] Changing domain names

    By max2,
    • 1 reply
    • 500 views

  9. [Solved] Adding a domain

    By fhqwhgads,
    • 5 replies
    • 728 views

  10. Warning: Another user with the same username (**) is already logged in to Plesk.

    By jasonmenti,
    • 3 replies
    • 750 views

  11. HelioHost Keeps Logging Me Out in the Plesk Control Panel

    By st3gm4,
    • 2 replies
    • 658 views

  12. [Solved] Wipe account

    By nbss,
    • 1 reply
    • 5.6k views

  13. [Solved] Change Domain

    By azharfn,
    • 1 reply
    • 306 views

  14. [Solved] Changing main domain name

    By himangshuneog,
    • 1 reply
    • 290 views

  15. [Solved] Add New Domain

    By auqust,
    • 2 replies
    • 469 views
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