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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,489 topics in this forum

  1. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 381 views

  2. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 333 views

  3. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 285 views

  4. change domain

    By itismedavid,   
    • 3 replies
    • 324 views

  5. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 379 views

  6. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 346 views

  7. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 312 views

  8. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 299 views

  9. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 295 views

  10. [Solved] Delete account

    By hunter93,
    • 1 reply
    • 285 views

  11. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 441 views

  12. SSH access problem

    By shyam1000,   
    • 2 replies
    • 396 views

  13. [Solved] already donated

    By raposo09,
    • 1 reply
    • 289 views

  14. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 259 views

  15. [Solved] Add domain

    By akp,
    • 1 reply
    • 275 views
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